Trust Auto

RUN AS FAST AS YOU CAN! !!! THIRD EDIT:!!!!!!!!!!!!!!!!! STAY AWAY FROM THIS DEALERSHIP I BOUGHT A CAR. SUPPOSEDLY A NEW TRANSMISSION BEING PUT IN. 3.5 WEEKS LATER AND I !!! THIRD EDIT:!!!!!!!!!!!!!!!!! STAY AWAY FROM THIS DEALERSHIP I BOUGHT A CAR. SUPPOSEDLY A NEW TRANSMISSION BEING PUT IN. 3.5 WEEKS LATER AND I JUST GOT IT BACK. TURNS OUT THEY PUT ANOTHER BAD TRANSMISSION IN IT. WILL BE TOWED BACK TO THIS HORRIBLE DEALER AND SHOP TOMORROW. I AM SO DISGUSTED. I HAVE DRIVRN MY CAR LESS THAN 150 MILES AND AM ON THE SECOND REPLACED TRANSMISSION NEEDED. My first review was premature I suppose. I am highly disappointed, dissatisfied and simply irritated. The day after I bought my Acadia (after feeling a shift problem on the test drive and the salesman said it was the car trying to figure out what gear it’s in). The next day my car wouldn’t stop shifting funny, shaking, thumping etc. I immediately returned back to the auto dealer. They wanted to send it to the transmission shop. I had to have it towed back down because I had my 2 year old son with me. Here we are. 3 weeks or so later almost. My car needs a NEW transmission and no idea when it will be I. I’m paying a 420 a month for a car I don’t even have. NOR do I have any loaner. Because they don’t have one. At least offer me money off my payment. Since I was sold a car with a bad transmission. They are though fixing under warranty. But no telling when that will be. I am so upset. I feel no one is rushing to get my car what it needs because it isn’t effecting them. I hope to make another update on how the situation was rectified. But unfortunately. Im not hopeful. Every person worked very hard to find a way to have us walk with a vehicle we wanted. More

Had a great experience with the purchase of my Audi A6. I was purchasing from out of state and Yuliya was very professional. She made the entire experience smooth. Love my new vehicle, Thank you - Brad Fr I was purchasing from out of state and Yuliya was very professional. She made the entire experience smooth. Love my new vehicle, Thank you - Brad Fredenburg More

I shopped around for a month and landed on a car a litte over 200 miles away at Trust Auto. Drove over to put eyes on it and give a test drive. Car looked great and drove great. The transaction went smooth over 200 miles away at Trust Auto. Drove over to put eyes on it and give a test drive. Car looked great and drove great. The transaction went smooth until the car failed inspection for a rotted frame. The frame was sprayed over with thick undercoating. I then had to take another round trip to return the car. The floor manager told me it wasn’t monetarily worth it for them to fix it and said they couldn’t find me the same car for the price we paid and tried to sell me a car for over double our budget. They then returned my money and said thanks for coming. A month of shopping around and over 800 miles of driving. Pretty unfortunate for me. If buying a car here, bring a fine toothed comb and a Mechanic, as they are not to be “Trusted”. More

Great service! Very sufficient and courteous of time . Guarantee great deals! Will come again. Thank you Very sufficient and courteous of time . Guarantee great deals! Will come again. Thank you More

Jason and David have been a great help and Kate was helpful through this process as well! helpful through this process as well! More

Kate and Yulia at Trust Auto made the purchase of my wife’s car a fantastic experience. We drove from southern Virginia, and would recommend the experience. wife’s car a fantastic experience. We drove from southern Virginia, and would recommend the experience. More

Everyone here was very easy to work with. Keith got the ball rolling, Russ got my paperwork finalized, and Kate was the friendly face that got me out on my test drive. They were a pleasure to Keith got the ball rolling, Russ got my paperwork finalized, and Kate was the friendly face that got me out on my test drive. They were a pleasure to deal with and I would recommend this dealer to anyone looking to buy a vehicle. More

Nicholas was attentive and helpful. Jason was super helpful and patient. We tested several cars and are grateful for the guidance received. Jason was super helpful and patient. We tested several cars and are grateful for the guidance received. More

Our experience was wonderful. It was quick and a easy process. Everyone was very kind. It was quick and a easy process. Everyone was very kind. More