Trust Auto
Sykesville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 233 reviews
My experience with David was pleasant he made my deal easy and effortless.Thanks,I will be returning and referring family and friends in the near future...from Deon easy and effortless.Thanks,I will be returning and referring family and friends in the near future...from Deon More
Awful Service Purchasing the car was nightmare. It took over four hours! They are understaffed and clearly not trained. DO NOT have them title and licence your Purchasing the car was nightmare. It took over four hours! They are understaffed and clearly not trained. DO NOT have them title and licence your vehicle. It took over THREE MONTHS! They kept telling me it was delayed because the DMV was understaffed from the virus. However, when I contacted the DMV they indicated paperwork hadn't been started. I couldn't get my car serviced because it wasn't registered, yet. DO NOT buy anything from these con artists. More
A DC Review from IT Tony: I totaled my Chevrolet Cobalt 2007 SS and I needed a car quickly and I needed a care that would be able to handle my driving. I wasn't working with a lot of money yet I had $6000 2007 SS and I needed a car quickly and I needed a care that would be able to handle my driving. I wasn't working with a lot of money yet I had $6000 to put down and my credit score was slightly above 600 and I wanted something nice. I know, dream on right? To my surprise Philly wasn't allowing the purchase of cars during this time, since Covid-19 had just started, so on a whim I took a look at Trust Automotive in Sykesville, Maryland. Well, I was happy from the start. Customer service is everything to me since I work in the Information Technology Field as a Site Admin. Everyone was nice. David my salesmen. (Super great Guy- the one you need to ask for) The lady at the front who receives you for your "ON TIME" appointment. The guy bringing up whatever car you are looking at. The Finance guy Nick who you are happy to give your money to. And especially the mechanics who are knowledgeable, efficient, and eager to assist you in knowing that when you leave you will not be back for repairs. (Brendan, Yancey, and Blake) I can't tell you how happy I am with my 2012 White CLS 550 4 Matic Mercedes Benz!! I took it to the dealership and purchased the Pre-Purchase Inspection and received rave remarks. The dealership said that I was purchasing a magnificent car and that where ever I was purchasing from was giving me a great deal. It checked out on ever platform. Kelly Blue Book and Car Fax. David gets the most credit since he held my hand from start to this day if I need it. I purchased the best after market warranty Endurance 2 Level 4 Supreme to care for my White Benz in the event that anything may go wrong. It is a used car after all yet it is hard to tell. They really took great care of me and I appreciate them so much. I will be back to purchase again and I recommend them to everyone looking for not just a great car but a great experience made easy and understandable. Whoever the owner is of this car dealership you might want to show some appreciation for your employees who have made me and other so happy as buyers who don't even know what buyers remorse is. ahahaha David, Nick, Brendan, Yancey, and Blake are awesome. Thanks guys for everything and my baby is purrrrrring like a Lion should!!!!! ahahahaa Sincerely, IT Tony Robinson Anthony M. Robinson Washington, D.C. 20020 (202)875-2250 Tonyrobinson1254@gmail.com More
Poor Communication and clarity throughout the process and poor customer first service. Not car people. Would not trust to go through them again. Stay away. and clarity throughout the process and poor customer first service. Not car people. Would not trust to go through them again. Stay away. More
Art was very helpful. Great communication. We have made several purchases through Trust Auto. Each vehicle we purchased were of great quality. This purchase was a Merecedes Benz and a very easy tranaaction several purchases through Trust Auto. Each vehicle we purchased were of great quality. This purchase was a Merecedes Benz and a very easy tranaaction. We are very saisfied with the process we experienced. Art thank you for staying late to get the details hashed out. Truly a professional quality. More
Awesome experience Art made the car buying process super simple. Was a pleasure to work with. Will definitely recommend to all my friends and family. simple. Was a pleasure to work with. Will definitely recommend to all my friends and family. More
Super and easy and accommodating. Great process and very simple to look at and test drive. Thanks for making the process a great experience today. simple to look at and test drive. Thanks for making the process a great experience today. More
My husband and I have bought two vehicles from Trust Auto and worked with Mr. David N. during both transactions. He is very professional and experienced and worked with Mr. David N. during both transactions. He is very professional and experienced More
Steven was great to work with. He was able to make the buying process quick and easy. I went in knowing the vehicle I wanted and was in and out within just a couple of hours. It was an overall great buyi buying process quick and easy. I went in knowing the vehicle I wanted and was in and out within just a couple of hours. It was an overall great buying experience. More
Alex was extremely helpful during my transaction as several issues came up throughout. He was very professional and he tried, and succeeded, to make my experience a positive one several issues came up throughout. He was very professional and he tried, and succeeded, to make my experience a positive one More