Trust Auto
Sykesville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Nicholas spent all the time in the world showing us every vehicle we asked about. He ran down information we needed to make a decision and went above and beyond taking care of us. You hear the commercials vehicle we asked about. He ran down information we needed to make a decision and went above and beyond taking care of us. You hear the commercials telling about the horrors of buying at a dealership but dealing with Nicholas and Trustauto made them all just folk tales to scare the kids. Nicholas and the whole team great job. More
I had a horrible experience 5+ years ago when I purchased my truck. Transmission problems that cost me over $1,500 to fix. A few weeks ago the manager shockingly contacted me stating that he would like to my truck. Transmission problems that cost me over $1,500 to fix. A few weeks ago the manager shockingly contacted me stating that he would like to make the transaction right. I was impressed and thought the best. After emailing and speaking to him on the phone several times I went to my local dealership where I had the truck fixed and got copies of the invoices. I sent them to him and he said that he would see what he could do. That was three weeks ago and I have not had one email or phone call. My point in this review is that they angered me once again by wasting my time and doing absolutely nothing. Reeled me back in and did nothing but waste my time. I cannot believe that they are still in business! More
We recently had an accident with our work truck and needed to get a new truck ASAP. Trust Auto had a great selection and we were able to find a suitable truck easily. We drove from NJ to buy this and c needed to get a new truck ASAP. Trust Auto had a great selection and we were able to find a suitable truck easily. We drove from NJ to buy this and couldn't be happier with the service from Jason Moczulski, our salesman. David Neuberth helped us out tremendously when an issue arose with our bank and helped us find a solution so we could leave with our truck that day. I've already recommended Trust Auto to one person, and I will recommend Trust Auto to any family or friends that are in need of a new car/truck. Thanks for everything! More
What a great car buying experience. Jason and the Trust team handled everything with aplomb. They even handled my trade in and paid top dollar! I live in Florida, so they arranged to Jason and the Trust team handled everything with aplomb. They even handled my trade in and paid top dollar! I live in Florida, so they arranged to pick up my trade and then ship the beautiful Jaguar XK I purchased. They handled all the paperwork for my Florida registration, arranged financing and made the process of a long distance transaction as easy as could be. I highly recommend Trust for your next pre-owned car purchase. More
you looking for a great deal, hassle free and strait forward, Trust Auto is the place to go. Jason Moczulski (Sales Soecialist) and David Neuberth (Manager) very responsive and professional, they made forward, Trust Auto is the place to go. Jason Moczulski (Sales Soecialist) and David Neuberth (Manager) very responsive and professional, they made the whole process a pleasant experiment. Thanks so much! Love my new ride!!! More
Exceptional service and a great deal as well. Myron and Nick were stellar. The specs listed on cars.com matched the actual specs on the vehicle. That's important. So what you see is what you get when you Nick were stellar. The specs listed on cars.com matched the actual specs on the vehicle. That's important. So what you see is what you get when you shop at Trust Auto. You can surely trust them. More
Aziza’s expertise is phenomenal, her timing is right. She’s always maintained a high standard of professionalism no matter how impatient I became. She went above and beyond with great communicational ski She’s always maintained a high standard of professionalism no matter how impatient I became. She went above and beyond with great communicational skills and reassurance. I was very satisfied and with great customer service as she’s displayed makes me want to get another vehicle. If I could give her 10stars I would. If I could write more I would but I will conclude it here and saying Thanks Aziza they need more people like you in todays job market. More
Very friendly and very clean dealership. Nicholas Fulton helped me and went above and beyond to do everything possible for me to purchase the car I wanted. Thank you so much. Highly recommend. helped me and went above and beyond to do everything possible for me to purchase the car I wanted. Thank you so much. Highly recommend. More
***AVOID THIS PLACE!! TRASH VEHICLES***. Any good review you see is due to them soliciting for it IN dealership while they prepare your car. I didn't go back far enough in the reviews to avoid this place. you see is due to them soliciting for it IN dealership while they prepare your car. I didn't go back far enough in the reviews to avoid this place. 2018 RAM Dually purchased August 21st. Had to replace the alternator 2 wks later. There's been an ongoing problem with this truck but I dare not ask them for assistance. I drove 2 hrs to get this truck. And their lead mechanic and again Myron was ZERO help in resolving this issue (see pics). I paid for an extended warranty that I have all rights to cancel within 30 days and did just that...but not that simple. They started to ignore emails and avoided phone calls. I worked with David originally through phone, text and email. Then worked with Jason and Myron in the dealership. However, when it came to getting my refund, I am now in communication with Nick who had nothing to do with the deal but I guess is the "big brother" that is going to handle it. After several calls and emails, it was finally canceled 2 weeks later without any communication and then THEY REFUSED to refund me my money with proof of payment via debit card receipt. I'm also still waiting for my registration. Let's see if they actually get that done. They are SHADDY. You will get the customer service you expect before you sign the papers and they get their money. Anything after that, TRASH! I'm attaching proof that can't be refuted. SHADDY SHADDY! THIS PLACE WILL MAKE YOU ALWAYS BUY NEW. More
Working with Jason Moczulski was awesome! I’m out of state and he made sure everything was smooth sailing from the very detailed virtual test drive, sending all details and specs on the car, and attenti state and he made sure everything was smooth sailing from the very detailed virtual test drive, sending all details and specs on the car, and attention to detail. He made me feel totally comfortable since I was purchasing site unseen (BMW X5 diesel). He contacted me every step of the way and sent photos when the auto shipping company came to pick up my car to deliver to me in GA with all paperwork. Trust Auto is awesome and I’d recommend working with Jason every time! Renée More