Trucks Only Sales
Mesa, AZ
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new car Thanks to everyone at trucks only for helping get into a new car at a great price I would highly recommend purchasing a car from there great place Thanks to everyone at trucks only for helping get into a new car at a great price I would highly recommend purchasing a car from there great place More
Happy Customer My experience here was wonderful. Chuck Hale, Bradley Moore and Greg Hitch were all pleasant to deal with. They went out of their way to make this day My experience here was wonderful. Chuck Hale, Bradley Moore and Greg Hitch were all pleasant to deal with. They went out of their way to make this day one to remember. No pressure sales and they went above and beyond. Great customer service. More
Always easy to deal with I love this place, Alberto always makes it so easy. This is my forth truck I got here. They treat me the most respect and bend over backwards to get I love this place, Alberto always makes it so easy. This is my forth truck I got here. They treat me the most respect and bend over backwards to get me into a truck I want. Go in and check this place out. More
BUY FROM TRUCKS ONLY!!!!! Buying from trucks only has been the best auto buying experience I have ever had! The sales staff and my salesmen did exactly what they said they were Buying from trucks only has been the best auto buying experience I have ever had! The sales staff and my salesmen did exactly what they said they were going to do and made me a very good deal.. I bought the truck " as is " and after 2 days, the alternator went out.. Called Alberto and he told me to stop by and they would give me the money I paid for the alternator.. More
Best truck buying experience EVER. Visited Trucks Only looking at a specific truck that I saw online. Absolutely no pressure from the sales team. They are very knowledgeable and frien Visited Trucks Only looking at a specific truck that I saw online. Absolutely no pressure from the sales team. They are very knowledgeable and friendly. Ended up purchasing the truck at a good price with no haggling and was out the door in a couple of hours. Best truck buying experience EVER, thanks! More
A little rocky. I arrived on the lot on Wednesday afternoon and was glad to wander alone without being bothered by a sales guy...which is rare. I actually had to go i I arrived on the lot on Wednesday afternoon and was glad to wander alone without being bothered by a sales guy...which is rare. I actually had to go into the showroom to find a sales guy. I ended up with Alfonzo helping me find the keys to a little red truck that had just barely hit the "bargain corral". It was dirty, cracked windscreen, no fuel and a broken A/C vent. I still took it for a quick spin and after negotiating a trade and the repairs that needed to be done we signed the contract. Chris Sullivan was helpful during the process as well. So far so good..... Things went down hill from there. Truck needed a bunch of work, so we agreed that I would continue to drive my trade until it was ready. The next day I got a call from Alfonzo that it was all ready...which was shockingly quick I thought. But, I was excited to get my new truck. I drove back down there, they took the plate off my trade and that's when I checked the truck. 4 of the 5 repairs we agreed upon had not been completed. This was the first red flag in the communication between the departments. Back into my trade in and back home in a pretty bad mood. The next day they called again and told me the repairs were all done except one that needed a special order part. Fair enough, back down there. Still a little disappointed nobody could find a hose or rag to clean the pollen off the nice red paint, or maybe wipe down the dash but I digress. Drove my new truck home finally....only to pull into my driveway and watch bellows of smoke pouring out of the engine bay. Naturally I called them back up and they agreed to send a tow truck to get the truck and get it back to the shop. Turned out the front calipers were sticking (in there defense, it hadn't done that on my test drive...so not sure what happened between test drive and delivery). I reported the exact problem to the sales manager on duty when I got the truck home, but apparently that wasn't relayed to the repair department, because the next day when they called to let me know they had found the problem they though the front brakes had locked up...which wasn't my story at all. Anyways, just another miscommunication. Very problematic with returning phone calls as well. The ONLY person that returned a phone call when they said they would was Dave in the repair department. Anyways, would I recommend them? With a pretty big "maybe" attached. In the end, they did fix the truck, but it was a rocky road to get there and better communication would have helped along the way. . Everyone was nice, which is why 3 stars (which according to DR is "Average") is my rating...without the friendliness a 2 would have been easy to use as well. Washing the truck would have gone a long ways to. I can't figure out how a lot would hand the keys to a vehicle when it's dirty and out of fuel. More
Very good dealer Very good service i couldnt get a truck anywere because of my credit and they wen beyond to get me on the truck i needed thx trucks only Very good service i couldnt get a truck anywere because of my credit and they wen beyond to get me on the truck i needed thx trucks only More
liked our salesman We bought a used dodge and our salesman was very helpful and we had a very pleasant experience overall, the only thing that disappointed us was when w We bought a used dodge and our salesman was very helpful and we had a very pleasant experience overall, the only thing that disappointed us was when we picked up our preowned vehicle it was not washed and the gas tank was empty. More
Great service, friendly atmosphere I felt at home when I came to visit. I was welcomed when I arrived and experienced great customer service as soon as I got there. Gabriel garcia was t I felt at home when I came to visit. I was welcomed when I arrived and experienced great customer service as soon as I got there. Gabriel garcia was the person I was dealing with and did a awesome job making me feel comfortable in my decision, never felt forced to buy a car but he showed me the vehicles and let me pick what I thought would be a great car and quickly got the deal done More
Honest and personable dealership Loved this dealership and how friendly they were! They went out of their way to take care of us. Coz was our salesman and he was a very personable gu Loved this dealership and how friendly they were! They went out of their way to take care of us. Coz was our salesman and he was a very personable guy! He went out of his way to get us the best deal!!! More