Truck City Ford - Service Center

Even with an appointment, it still took two hours for an oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. More

Truck City personnel were very friendly and courteous. One of the personnel recalled me working in San Marcos at the University who caught him with a female in the dorm. Their service was very excellent. One of the personnel recalled me working in San Marcos at the University who caught him with a female in the dorm. Their service was very excellent. More

Always a great experience when taking my trucks in to Truck City Ford for service. The staff is very friendly and professional. Even without an appointment, I rarely wait more than an hour for my servic Truck City Ford for service. The staff is very friendly and professional. Even without an appointment, I rarely wait more than an hour for my service to be completed. More

I can now say I found my dealership, I don’t have to worry about looking for good service, good quality work. Thank your or everything y’all do worry about looking for good service, good quality work. Thank your or everything y’all do More

Wonderful people who care about you. Also very communicative and respectful of any concern you may have. They were also very prompt in servicing my vehicle. communicative and respectful of any concern you may have. They were also very prompt in servicing my vehicle. More

Mario was very friendly and professional. He kept me updated on progress of work being performed on my car.I can always count on your team to deliver great customer service updated on progress of work being performed on my car.I can always count on your team to deliver great customer service More

I have been to Truck City Ford Parts and Service many many times. While I have interacted with many team members, I have interacted the most with Mike Rogers. I have found Mike to be a very level heade many times. While I have interacted with many team members, I have interacted the most with Mike Rogers. I have found Mike to be a very level headed person in his approach to problem solving with my vehicles, he is responsible and calls a spade a spade. He empowers his team as a leader should do. I recently tried to get the cashier to give him a hard time as he was in the shop when I was picking up my vehicle. She was also a total fan. Top notch for this team. More

The service advisor Mario Fuentes was great! He told me what maintenance was needed, how much it was going to cost and he took care of our truck! He is the reason we visit this dealership for service. what maintenance was needed, how much it was going to cost and he took care of our truck! He is the reason we visit this dealership for service. More

The most professional team in the business. They made sure that all of our concerns were addressed and performed the work properly and in a timely manner. sure that all of our concerns were addressed and performed the work properly and in a timely manner. More

Mario & team are always very friendly and professional. Kept me updated on progress of work being performed on my vehicle. I can always count service department to deliver great customer service. Kept me updated on progress of work being performed on my vehicle. I can always count service department to deliver great customer service. More