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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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April 22, 2021

Mario is a great service advisor!!!! Always a great help and a smiling face! I have been using him for over 15 years with Ford and would not change it. More

by PHILLIP17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario fleuntez
April 22, 2021

Worked with my schedule and took care of the problem. The next time my 2018 F250 Diesel needs service I am bringing it back to Truck City Ford in Buda. More

by TKINSEY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art
April 22, 2021

Mario Fuentes is awesome! Very trusting guy that always takes care of us no matter what! If you want an honest experience and you and your vehicle to be treated the right way go see him! You will not be di More

by JOYCUELLAR222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
April 22, 2021

Mario was easy to deal with great communication. Travis was the mechanic who I had a chance to speak with. Very informative and professional! Great place. More

by LS8821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario / Travis
April 21, 2021

Had a broken mirror, major safety issues. They did not treat us like a priority or even like we could afford the repair until we spoke with a supervisor. The supervisor got us in and fixed up. I wish th More

by Thernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
April 21, 2021

Mario always takes great care of us whether we have an appt or not .. he his our of his way to take care of us. I really appreciate that .. More

by MDURAN5761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
April 21, 2021

Excellent job by the service department. I was given multiple updates daily and was not over-promised anything. Would not hesitate to bring my vehicle back for service in the future. More

by BTARABA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
April 21, 2021

Excellent service. Very timely and courteous service advisors. My visit was for a safety inspection to renew my registration sticker. It did not matter that the work item was this small. They treated me More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

The service provided was quick and convenient for us. We able to arrange it by internet. Thank you for the service provided. thank you, a More

by DLAUNAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Even with an appointment, it still took two hours for an oil change. The waiting room is comfortable. Employees are gracious. The location is convenient. More

by Marc R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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