Truck City Ford - Service Center

I had a bad experience at a different dealership where they were very indifferent to the issue I was having and didn't try to fix the truck. I spoke with Travis over the phone...explained the problem and they were very indifferent to the issue I was having and didn't try to fix the truck. I spoke with Travis over the phone...explained the problem and he got me set up with aa service time. The first appointment the issue was not fixed. I spoke with him and took the truck back in. He walked the truck through and worked directly with the shop manager. So far so good...it looks like the issue may be fixed. More importantly I appreciate him listening and giving the issue personal attention. It was a good experience and I felt like I have a dealership I can call my home base. More

Richard did an outstanding job with keeping me informed with work on my vehicle and the progress. with work on my vehicle and the progress. More

Blake provided great customer experience and stayed in constant communication during the whole process. Great first experience at this dealership. constant communication during the whole process. Great first experience at this dealership. More

Richard did an outstanding job with keeping me informed with work on my vehicle and the progress. with work on my vehicle and the progress. More

team absolutely went above and beyond with their mobile service. not only came to my office to fix a recall, but fixed another issue i'd been having that i didn't have time to take the dealership. service. not only came to my office to fix a recall, but fixed another issue i'd been having that i didn't have time to take the dealership. More

I loe the obile service offered. It was a smooth and easy as pie experience. Thank you for your quick response to my needs. It was a smooth and easy as pie experience. Thank you for your quick response to my needs. More

Great service. Completely fixed a few electrical issues. Truck running great. I appreciate the thoroughness. Completely fixed a few electrical issues. Truck running great. I appreciate the thoroughness. More

Travis was knowledgeable and pleasant and replied to my emails and phone call. Truck City Ford has always done a great job and I recommend them. emails and phone call. Truck City Ford has always done a great job and I recommend them. More

State inspection took no time at all. Everyone was courteous and professional. Will definitely be returning for regular service. Everyone was courteous and professional. Will definitely be returning for regular service. More

They serviced my truck and had it ready for me to pick up on time. on time. More