Truck City Ford

After reviewing several other dealerships in Houston, Dallas and Austin for their web price and discussing the opportunity of purchasing a truck.....Truck City had the price as advertised and met my and Dallas and Austin for their web price and discussing the opportunity of purchasing a truck.....Truck City had the price as advertised and met my and exceeded my expectations. No gimmicks and add on like Maxwell Ford.... Lou was great to deal with ...great salesman.....Best vehicle buying I've had in 40 plus years..... . More

Great experience with Sales and staff, prices given were honored and more. Would highly recommend this dealership to anyone interested in buying a car. They made the whole experience a pleasure. Eddie Hadda honored and more. Would highly recommend this dealership to anyone interested in buying a car. They made the whole experience a pleasure. Eddie Haddad, our salesman, went out of his way to please us and help in any way He could. I recommend buying your next Ford at Truck City Ford in Buda, Texas. More

I found Tommy Roth knowledgeable on both the truck I was looking for and the finance/ESP end of the deal. I would reccomend him as a salesman to everyone. looking for and the finance/ESP end of the deal. I would reccomend him as a salesman to everyone. More

We were first drawn to this dealership because the advertised lowest internet prices were lower than any prices quoted by any other dealership. Upon arrival at the showroom we found that the advertise advertised lowest internet prices were lower than any prices quoted by any other dealership. Upon arrival at the showroom we found that the advertised prices were honored and there was no "switch and bait". Truck advertised was in stock at the price advertized and that is the price we were able to purchase it for. Tommy Roth was our salesperson and he worked very hard to expedite the servicing and installation of our new truck with the extra options we requested. I was about to depart for an overseas work assignment and he was able to get the truck ready for delivery and into our hands for me to drive within 3 working days, so that I was able to receive and drive my new truck prior to my temporary job departure. I only rated the quality of workmanship as good, as the truck exterior was accidentally sprayed with either the undercoating or bedliner spray and will need to be cleaned/buffed/waxed to remove the spray particles from the paint job. Perhaps this was due to the very rush nature in my asking for speedy delivery of the truck. I have been assured that upon my return from overseas that the Buda dealership will clean and detail the exterior of my truck without charge (free) to remove the sprayed materials from the paint job. I am very pleased with the truck and the service, especially being aware that the rush was to accomodate my timeline which Tommy and the dealership worked very hard to do. Yes, I do 'recommend this dealership to anyone considering purchasing a new Ford Truck. More

Great buying experience. Eddie Haddad has a very high level of professionalism. He worked very hard to get us the possible deal. Highly recommend him. level of professionalism. He worked very hard to get us the possible deal. Highly recommend him. More

I had been to 2 other Ford dealers and they were unable to show me the Escape Titanium and made efforts to redirect me to other models.. Ramiro quickly found the car I wanted and had it ready to test driv to show me the Escape Titanium and made efforts to redirect me to other models.. Ramiro quickly found the car I wanted and had it ready to test drive. He was professional and personable. I would recommend him and Truck City Ford. More

Frank Castro went out of his way to find the exact vehicle we wanted. He worked with management and finance to get us the best price available. Finance worked hard to get the additional warranty we vehicle we wanted. He worked with management and finance to get us the best price available. Finance worked hard to get the additional warranty we wanted at a price we could afford. We have bought several new and used vehicles from this dealer and will be back for our next purchase. More

Andrew was great to work with! He took the time to answer my questions in a very friendly, professional manner. During my visit, he was dedicated to finding a price that worked for my needs. I highly recomme my questions in a very friendly, professional manner. During my visit, he was dedicated to finding a price that worked for my needs. I highly recommend this dealership! More

Eddie and Sergio were great as always. I went in to Eddie and Sergio were great as always. I went in to purchase my wife a new Expedition. Eddie was out, Frank jumped on my leg with the excitement of Eddie and Sergio were great as always. I went in to purchase my wife a new Expedition. Eddie was out, Frank jumped on my leg with the excitement of a 6 month puppy. Explained the broad strokes of what I was wanting. Upon delivery and surprising my wife with the new vehicle I found the broad strokes had been erased. Furthermore realized 4 blatant lies. Then received a message from Mr Frank Castro with him explaining to me, I needed to call him man to man, with one more lie to boot. After buying three new vehicles within 9 months, referring friends. If I were to return it would be for Eddie and Sergio. If you have the honor to meet Mr Castro, run. More

I tried purchasing a 2001 f250 from Lou. I live 3 hours away in Arlington. Lou told me this truck was in great shape except for a missing piece of trim on the tailgate, minor paint scratches, and it wouldn away in Arlington. Lou told me this truck was in great shape except for a missing piece of trim on the tailgate, minor paint scratches, and it wouldn't come out of 4x4 but that was going to be fixed before i got there. Lou told me the truck was checked out by there mechanics and needed nothing but a new owner, he also told me he personally drove it and checked everything. So i drive 3 hours there. When i got there the truck was waiting up front before i ever put the key in the ignition i found the tilt steering broken, the steering wheel wouldn't come down and steering column was very loose. On the test drive before i got out of the parking lot i found with Lou sitting beside me the passenger power mirror didn't work, the heater didn't work, the front end had very loud popping in it without hitting any bumps, The compass and fuel mileage indicator didn't work. When i asked him about these things he would not respond. I asked him why he didn't find these things wrong with the truck since he drove it and assured me nothing was wrong with it. They where not willing to take care of any of these problems or work with me on the price of the truck. Since he lied to me about the condition of the truck I was very upset and walked out then realized that i had his keys and he had mine. He had to get my keys from his sales manager, the sales manager asked what the problem was. Lou told him that I didn't want the truck because of all the problems they didn't tell me about. I told them the only way i would do the deal was if they came down on the price or fixed the problems with the truck, they said no so i walked out, while i was walking out Lou told me he had been doing this for a long time I told him obviously not long enough because he doesn't know how to treat customers. I will never go back and do not recommend anybody buying a truck from them. More