TruWorth Auto - Kokomo, IN
Kokomo, IN
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Beware- the cars mostly have severe mechanical Defects that they cover up. Not worth buying from them. Stay away from them, they are scam artists that they cover up. Not worth buying from them. Stay away from them, they are scam artists More
Great service and staff assistance. Our sales specialist, Patrick Gilliam was very knowledgeable and answered all our questions and any concerns. We traded a vehicle and the manager wa Our sales specialist, Patrick Gilliam was very knowledgeable and answered all our questions and any concerns. We traded a vehicle and the manager was very knowledgeable and explained value and process. Great overall service. More
Such an incredible experience all around and one of the most professional and efficient car purchase experiences of my life! Patrick was an incredible sales specialist and knew his stuff. JR was also great most professional and efficient car purchase experiences of my life! Patrick was an incredible sales specialist and knew his stuff. JR was also great to work with and he definitely found me the best deal possible to not only meet, but exceed my wants and needs. Only took 2 hours from start to finish (test drive, finance application, paperwork, etc.). I will HIGHLY recommend TruWorth to anyone looking for a car! More
I have bought three vehicles from there, the first vehicle I bought I never had any major issues, so I went back there and bought a second vehicle.It only took a week before I started having issues. M vehicle I bought I never had any major issues, so I went back there and bought a second vehicle.It only took a week before I started having issues. My second vehicle has now been in a Ram dealership lot for 4 out of the 7 weeks I've owned it, and 2 of those the vehicle was basically un-drivable. I have said something to at least 5 employees, and no one cares. I figured maybe it was just a fluke and my wife bought a car there as well, the next day the a/c went out, I called them and they said they would call back on Monday to "make it right". I received no call towards the end of Monday so I called again, the person I talked to said something to the effect of "sounds like you should probably take it to a shop if you want it to have a/c."... Needless to say, my family will no longer go there. More
My husband and I have purchased many vehicles over the past 25 years, TruWorth (Kokomo) has a nice variety of vehicles, the building is clean and spacious, but it's the people that made our experience the past 25 years, TruWorth (Kokomo) has a nice variety of vehicles, the building is clean and spacious, but it's the people that made our experience the best. Courtney was awesome! She's knowledgable and makes the process easy. The finance guy worked to give us the best deal, the manager authorized a few needed repairs, the service manager was very efficient and friendly...in all, this was the best used vehicle purchase we've ever experienced! More
Sold me a mustang, while even at a bad time to purchase boy they can cover some issues. It leaks when it rains. Brake pads shot, clips not even installed correctly. Bent rims after going to the tire shop f boy they can cover some issues. It leaks when it rains. Brake pads shot, clips not even installed correctly. Bent rims after going to the tire shop for a noise that quickly developed, as well as gear whine from the rear end that I’m sure was bandaided up until it was off the lot. Tire shop said my drivers left tire was from 2012. How can you sell someone a car like that?? More
Patrick did a great job of assisting us and helping with the sale of a 2017 Ford Escape. He made the process easy and wasn't pushy at all. I was very pleased with the service that he provided. the sale of a 2017 Ford Escape. He made the process easy and wasn't pushy at all. I was very pleased with the service that he provided. More
Transparency and service after the sale. I had an issue with the brakes after buying the car and they took care of it ASAP. Then, they found a way to SAVE ME some money without changing the I had an issue with the brakes after buying the car and they took care of it ASAP. Then, they found a way to SAVE ME some money without changing the finance terms because they were sorry about the issue. Dang! Who does that? Top notch dealer! More
07/20/22 We tried purchasing a used car from the Kokomo dealership and were driving 5-1/2 hours to buy it. The salesman and the manager both refused to sell us the car because we lived in Illinois / Out of dealership and were driving 5-1/2 hours to buy it. The salesman and the manager both refused to sell us the car because we lived in Illinois / Out of State When we asked to speak to the owner they responded with that was ridiculous. We asked if we came to purchase the car with cash in hand would they sell it to us and again they said they could not. Said they got burned on a sale a couple weeks before and so now they won't sell to out of state people. They even advertise that they sell Nationwide. Their loss of a sale. More
Very friendly staff and efficient service. JR was very welcoming and charismatic. One of the best car buying experiences I have had. I didn't feel rushed or pressured into something I didn't w JR was very welcoming and charismatic. One of the best car buying experiences I have had. I didn't feel rushed or pressured into something I didn't want. I would definitely recommend Truworth Auto and JR to anyone!! More