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TruWorth Auto - Carmel, IN

Indianapolis, IN

4.7
3,260 Reviews

3006 E 96th Street

Indianapolis, IN

46240

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3,260 Reviews of TruWorth Auto - Carmel, IN

August 24, 2015

Trustworthy!!! The name say's it ALL!! My experience with this team was FANTASTIC! They are experienced, informative, helpful and very honest. Casey listened to my every need and wish list More

by many thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Clark, Casey Niles
Aug 25, 2015 -

TruWorth Auto - Carmel, IN responded

No, thank YOU for this awesome review! Transparency is crucial to how we operate here at TruWorth Auto and we're glad that your experience reflected that! We're not trying to hide anything from anyone -- we just want you to get the best possible vehicle at the best possible price. And we're pretty good at that, if we do say so ourselves ;) Thanks again!

August 19, 2015

Exceeded All Expectations - Excellent Service Shopped my In-law's low mileage Buick and TruWorth Auto provided the highest purchase estimate out of three dealerships. Also, their profit share prog More

by Roger C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Clark, Scott Thurber
Aug 25, 2015 -

TruWorth Auto - Carmel, IN responded

Wow thanks, Roger! We do all that we can to accommodate everyone because we're sensitive to your needs. We're just happy that you're experience was such a positive one! Looks like you also joined our Shares Program -- that's great! Hopefully we'll be able to sell your vehicle and get you a Shares Check! Thanks again for the review.

August 15, 2015

Very Pleasant to work with! Thanks to TruWorth Auto for being so easy to work with. Mike Pautsch was my salesperson, and he was nothing short of excellent in making the trade of More

by cubsfan0802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Aug 17, 2015 -

TruWorth Auto - Carmel, IN responded

Thanks for this great review! Happy to see you joined our Shares Trade Program -- you got it exactly right; once we sell the car we bought from you, we'll split the net profit with you 50%, no strings, no catch! Feel free to drop by or give us a call if you have any questions. We're happy to have been able to give you a positive experience!

August 14, 2015

Why can't all dealerships be this way? This was by far the best car buying experience through a dealership I have had. No haggle means no frustrating game playing and manipulation. The ca More

by Amanda B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip, Tom Clark
Aug 14, 2015 -

Amanda B responded

Oops I meant to give the full amount of stars for the price too, missed that one!

Aug 17, 2015 -

TruWorth Auto - Carmel, IN responded

Wow, thanks for this awesome review Amanda! We're true Hoosiers here, Amanda -- courtesy is in our veins! Also, it's good to see that you enrolled in our Shares Program -- hopefully we'll be able to sell your vehicle and split a healthy profit with you 50/50! We're really happy that you chose to work with us and are encouraged to know that you'll be back again if you're ever looking to buy or sell. Stop by anytime. Thanks again!

August 14, 2015

Excellent customer experience! We were looking for a reasonably priced used car for our son. TruWorth Auto provided a no pressure, no nonsense car buying experience. Big Mike help More

by AlanG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Aug 17, 2015 -

TruWorth Auto - Carmel, IN responded

Thanks for taking the time to write this review AlanG! We know buying a car can be a pain for a lot of people, and so we worked very hard to strip down and simplify the process as much as we can and maximize the benefit for every customer that walks into our dealership. Good to see our work isn't going unnoticed! Thanks again.

August 13, 2015

Very Good Experience We had a very positive experience trading and purchasing recently at TruWorth Auto. We highly recommend them. No pressure; we had time to discuss an More

by superpleased811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Aug 17, 2015 -

TruWorth Auto - Carmel, IN responded

Thanks for this review! We're glad that you're "superpleased" with our process here. Having a non-commissioned sales staff has a great effect on the way we treat our customers; our sales team isn't a bunch of sharks -- they're hard-working salaried employees who just want to help people find the vehicle that's right for them. It's great to see that your experience reflected that! Thanks again.

August 11, 2015

Excellent service, inexpensive, quality vehicles!!! This is the second car I have bought with Truworth auto and both experiences have been wonderful. There is no pressure to buy, no secret costs, no unc More

by Bobbycrystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Osborne
Aug 12, 2015 -

TruWorth Auto - Carmel, IN responded

Thanks for the review! Wow, ALL of the things you mentioned are what we strive for everyday (no pressure to buy, no secret costs, no haggling, etc.). Good to see that our messages aren't just meaningless marketing words but are actually illustrated in reviews like yours. Are you sure you don't want to write a commercial or two for us? ;) Just joking about the commercial -- we're just happy that we were able to give you such a positive experience. Whenever you're ready for a third car, we'll be here!

August 11, 2015

Its good. The dealer is very nice that answer questions from my friends and I very patiently. The car is good that nearly satisfy all I want for the car. It's a More

by Qianqian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Clark
Aug 12, 2015 -

TruWorth Auto - Carmel, IN responded

Thanks for that feedback! We're glad that you got the car that you wanted and that you left our dealership having all of your questions answered. If you know someone else looking to buy or sell, put in a good word for us, will ya? Thanks again!

August 10, 2015

Mike Pautsch And True Worth Auto Car Heroes! I have purchased a couple of vehicles From True Worth Auto,and have been pleasently surprised.Mike loves what he does and it shows. I will always come More

by Big Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Aug 12, 2015 -

TruWorth Auto - Carmel, IN responded

Thanks for that review, Big Dave! Glad your counterpart (Big Mike) has been able to help! Looks like you benefitted from our Shares Trade Program -- if you know anyone else that wants to sell a car once and get paid twice, swing them our way! We're the only ones that will actually do that ;)

August 09, 2015

Best car buying experience EVER I have never had such a low-pressure sale! The guys were super helpful and really wanted to get me into my dream car. They took extra time and care wi More

by Bondevinbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Castillo-Welch, Michael Pautsch
Aug 12, 2015 -

TruWorth Auto - Carmel, IN responded

Aww, shucks -- thanks for that review! We're glad that you're happy with your purchase. We try to treat every customer like family because we want them to get what they want, at the price they want, in as efficient amount of time as possible. (Having a non-commissioned sales staff helps, too!) Thanks again -- hope to see you soon!

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