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Troy Honda
Troy, MI
476 Reviews
Welcome to the Troy Honda website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Honda car, truck, or SUV you will find it here. We have helped many customers in or near Troy, Rochester, Southfield, Sterling Heights and Birmingham find the Honda of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Troy Honda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 476 reviews
December 28, 2017
Best experience ever If you looking to own or lease a car this is the place to come too and especially work with my sale representative Thomas Robinson from Troy Honda in If you looking to own or lease a car this is the place to come too and especially work with my sale representative Thomas Robinson from Troy Honda in Michigan. He understood my needs and the urgency of changing my car so he made all this possible just in a few hours in one day, I'm very happy with the car and with the service I was provided by him. I totally recommend him , don't forget... his name Is Thomas Robinson --Troy Honda , Michigan More
by Gabriela Chiujdea Petric
Employees Worked With
Thomas Robinson
November 30, 2017
Recommend Troy Honda I have been a customer of Troy Honda for 12 years and have had 4 vehicles; the vehicles of course are wonderful and Rich Smiley in Service and Tom The I have been a customer of Troy Honda for 12 years and have had 4 vehicles; the vehicles of course are wonderful and Rich Smiley in Service and Tom Theisen in Sales are outstanding. I do my homework prior to negotiating my leases and feel that what I pay is fair, they make a profit, but I don't pay through the nose and I appreciate that Tom knows me, knows I prefer to lease and what questions and concerns I am going to ask. More
by Books
Employees Worked With
Tom Theisen
November 26, 2017
Bait and Switch I cannot be certain, but I believe this dealership did a bait and switch on me. The original Civic we test drove was not the Civic we purchased. A I cannot be certain, but I believe this dealership did a bait and switch on me. The original Civic we test drove was not the Civic we purchased. After the test drive, the sales manager came to the sales guy's office and apologized that he had just sold that car to another person. I believe this was a bait and switch because we wanted a specific color of Civic that they promised to find. Of course they found one in the next couple of days but it was not the EXACT model we test-drove and thought we were buying. (I have to say, shame on me for not making sure everything was the same.. First mistake: I trusted this dealer). This dealership has since proven to be NOT-user friendly, arguing about service promised by the sales guy. Additionally, the service department is rude and in-accessible; it is like they're doing you a favor to work on your car. WILL NEVER BUY ANY CAR FROM THIS DEALER. THEY CANNOT BE TRUSTED! More
by alltimeqb
Employees Worked With
John Yost
November 25, 2017
Service is Good overall . I liked the service . I Recommend this service to my friends . Very friendly staff. Overall very good experience. Questions answered Cl overall . I liked the service . I Recommend this service to my friends . Very friendly staff. Overall very good experience. Questions answered Clearly. More
by Honda
Employees Worked With
Kristine
November 22, 2017
Comfortable and Trouble-free experience The visit and experience were excellent; Service and after math support were beyond par with other competitors. Communication was hasslefree and the p The visit and experience were excellent; Service and after math support were beyond par with other competitors. Communication was hasslefree and the price was healthy. More
by HondaMan
Employees Worked With
Chris
November 12, 2017
Moving into a new lease was a very positive experience. John Yost was very helpful and made the transition from one lease to another effortless. He found the car I wanted and had it waiting for me when I w John Yost was very helpful and made the transition from one lease to another effortless. He found the car I wanted and had it waiting for me when I was ready to make the transition. This is my 4th Honda and each experience I've had with Troy Honda has been great! Everyone from the sales staff to the service staff has been very professional and accommodating. Dan had all the paperwork ready so that signing the new lease was a breeze! Buy or lease your new Honda from John at Troy Honda! More
by JSL
Employees Worked With
John Yost and Dan
November 11, 2017
Great Service The Service Department always seems to do a good job. I feel I can trust them to do the work right. They only recommend items that need to be done. The Service Department always seems to do a good job. I feel I can trust them to do the work right. They only recommend items that need to be done. More
by JME
Employees Worked With
Bob Rowlett
November 09, 2017
Best sales rep I love the dealership. Thomas Robinson is the best sales person and make an easy deal towards getting my new accord. Definitely recommend him as your I love the dealership. Thomas Robinson is the best sales person and make an easy deal towards getting my new accord. Definitely recommend him as your next car sale dealer More
by Arsu
Employees Worked With
Thomas robinson
November 07, 2017
Great experience!! Had a great experience switching from another brand lease. Ask for Michael! He’s so friendly, knowledgeable, and helpful. He made a stressful process Had a great experience switching from another brand lease. Ask for Michael! He’s so friendly, knowledgeable, and helpful. He made a stressful process easy and fun! More
by Nkole
Employees Worked With
Michael Smith
October 12, 2017
Easy purchase Tom was very knowledgeable about the vehicle, and spent a lot of time acquainting us with it. Got a very low ball offer for my trade in so I decide Tom was very knowledgeable about the vehicle, and spent a lot of time acquainting us with it. Got a very low ball offer for my trade in so I decided to sell it on my own More
by Mkhonda
Employees Worked With
Tom
