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900 Reviews of Tropical Ford - Service Center
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December 16, 2018
Good service My last experience with service in Tropical Ford was very good. It was fast and very good attendance. I will return certainly. Thank you Bruno My last experience with service in Tropical Ford was very good. It was fast and very good attendance. I will return certainly. Thank you Bruno More
by bruno.pt
Verified CustomerEmployees Worked With
December 15, 2018
Friendly staff. I went to Tropical Ford to do a air bag recall. I was well treated for everyone I talked to . Specially Juan was very courteous I went to Tropical Ford to do a air bag recall. I was well treated for everyone I talked to . Specially Juan was very courteous More
by fabionunesferreira
Employees Worked With
Juan Santiago
December 15, 2018
Quick and friendly Carlos got me in and out in record time to get my vacation back on track. We had to get the brakes and oil changed for a safe trip back to Tennessee. Carlos got me in and out in record time to get my vacation back on track. We had to get the brakes and oil changed for a safe trip back to Tennessee. More
by jerrod
Employees Worked With
Carlos Sheppard
December 15, 2018
Quick and friendly service These guys are awesome! I was prepared for a long wait but I watched half an episode of Game of Thrones and my car was ready! They have coffee and don These guys are awesome! I was prepared for a long wait but I watched half an episode of Game of Thrones and my car was ready! They have coffee and donuts while you wait. The waiting area is nice and clean. The team there is really friendly which isn’t the norm in the auto service world. They even have cameras in the garage so you can watch your car being serviced! More
by SRADA17
Employees Worked With
December 13, 2018
Semi annual check The truck was serviced without a problem and I was on my way. The service is always quick and efficient. I would definitely recommend them to my fri The truck was serviced without a problem and I was on my way. The service is always quick and efficient. I would definitely recommend them to my friends and family. More
by JOHNB
December 13, 2018
Good service dept experience I created an appointment online. When I arrived at the dealership, they were ready for me. NOTE: the appointment is for the Service Advisor's time, I created an appointment online. When I arrived at the dealership, they were ready for me. NOTE: the appointment is for the Service Advisor's time, not the actual repair. I further explained my need and the Advisor stated the various scenarios that we might encounter, including ordering parts. I went to the lobby and had a cup of coffee. I saw two boxes of donuts, though I was not interested in having one. It was about an hour and the repair was complete. The Advisor explained what the technician did to solve the problem. It was covered under warranty, so no expense. On to run my errands. More
by DICKPALMBY
Employees Worked With
not sure of name
December 12, 2018
Unprofessional I want in for a routine oil change and was informed I needed new front breaks and the rotors looked fine. I told them to go a head and replaced the b I want in for a routine oil change and was informed I needed new front breaks and the rotors looked fine. I told them to go a head and replaced the breaks. Then I was told they didn't have the pads in stock and had to order them. Mean while I was waiting for the car. Finally after waiting all day they said the car was ready. When I left the with the car the breaks were not working correctly. I brought the car right back to be checked. They had to recut the rotors. I left again and the breaks still were not working correctly. I took the car back and after another day, I was informed that the rotors needed to be replaced. I believe that they made a mistake when they cut the rotor and then they made me pay for their mistake. I will not be going back for any more service and I would not recommend going for service at this location. More
by fltopsmgr
Employees Worked With
Russell Brooks
December 12, 2018
Service Center Was in for two recalls and a quick express service oil change. Schedule the appointment online and was greeted well upon arrival. Took car in right Was in for two recalls and a quick express service oil change. Schedule the appointment online and was greeted well upon arrival. Took car in right away and was out in about just over an hour. Did not get a detailed recap on my overall car status other than everything looked good. Friendly service people. More
by mwh
Employees Worked With
Dominic Wolfer
December 12, 2018
Good fast service I was shopping around for a new battery for my 2006 Mustang and found prices from $99-200. I then called Ford Quick Lube Service and got a mid-range I was shopping around for a new battery for my 2006 Mustang and found prices from $99-200. I then called Ford Quick Lube Service and got a mid-range quote for a battery, however, it was for a much longer warranty, eight years. You know how batteries are. The warranty runs out and matches the death of the battery, which mine did after two years. Two years and six days, battery died. Ok, so it lasted six more day, woo hoo... I'm glad I had my battery replaced at Ford, nough said. More
by JOE C
Employees Worked With
Hernan Fontana
December 12, 2018
Oil change I’ve been going to this dealer for almost three years now and they are always very prompt and quick with all of my services. Great prices and service I’ve been going to this dealer for almost three years now and they are always very prompt and quick with all of my services. Great prices and service from everybody at the dealership. More
by yhrichter
Employees Worked With
Jonathan Gonzalez, Mike Lisa
