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900 Reviews of Tropical Ford - Service Center
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February 20, 2019
Dominic was very professional extremely helpful and I apprec Very professional and courteous also explain to me in layman's terms what the situation was with my vehicle exceptional service! I will recommend this Very professional and courteous also explain to me in layman's terms what the situation was with my vehicle exceptional service! I will recommend this dealership two friends and co-workers! More
by RANDYAHOLBROOK
Verified CustomerEmployees Worked With
Dominic Wolfer
February 20, 2019
Excellent service It’s always great to go to tropical Ford very excellent service all the time. I Thank you very much for hiring a great employee as Hector is!! I’m loo It’s always great to go to tropical Ford very excellent service all the time. I Thank you very much for hiring a great employee as Hector is!! I’m looking forward to working with him ! More
by REY07111!
February 20, 2019
Fast convenient Service. Fast and convenient Service Friendly and knowledgeable Staff at every level. Clean and comfortable waiting area and restrooms. Conveniently located on Fast and convenient Service Friendly and knowledgeable Staff at every level. Clean and comfortable waiting area and restrooms. Conveniently located on OBT, with access also available from a side road. More
by rmartinisr
Employees Worked With
February 19, 2019
Great Service Once again great service by Tropical Ford extremely satisfied with the customer service and work done to my vehicle. I would recommend Tropical Ford t Once again great service by Tropical Ford extremely satisfied with the customer service and work done to my vehicle. I would recommend Tropical Ford to perform repairs on your vehicle. More
by EMMANUELCARCHI
Employees Worked With
February 17, 2019
Air Bag replacement Service advisers are courteous and professional. Work is completed in a timely manner. We will only use Carlos when we have a need for service. Service advisers are courteous and professional. Work is completed in a timely manner. We will only use Carlos when we have a need for service. More
by stuartmraskin
Employees Worked With
Carlos Sheppard
February 08, 2019
Service visit Elsie is the best service rep that I ever had the pleasure of working with at Ford. Her professionalism is off the charts and she should be brought to Elsie is the best service rep that I ever had the pleasure of working with at Ford. Her professionalism is off the charts and she should be brought to corporate to train others. More
by KOLTANRILEY
February 07, 2019
Excellent Service the service was very good, every time we go there . Hector was very nice and help us with all our questions. we are very happy with the service. the service was very good, every time we go there . Hector was very nice and help us with all our questions. we are very happy with the service. More
by ROBERTAMIL
Employees Worked With
February 06, 2019
Poor communication and customer service I have been here several times before with no ussue but the customer service at this visit was very poor. We dropped my car off for an appointment on I have been here several times before with no ussue but the customer service at this visit was very poor. We dropped my car off for an appointment on Friday and we did not hear anything until Monday,even after my husband called. We were without a car for 5 days, and i would not have been upset if we had received a call, or been told this would be the case. They told us that typically cars with our issue are dropped off earlier in the week, but we came when our engine light turned on so we would not have any way to know this. Also, our service provider does not work Saturdays, and instead of calling us Friday to give us a heads up, we got no information, and no one could give us an answer when we called Saturday. All i needed was a phone call to say they were unable to get to my car,and it wouldn't be seen until Monday, and i would have been satisfied. It was very poor customer service to give us no answer. More
by LETRAVER91
Employees Worked With
Dominic Wolfer
February 05, 2019
Quick lane for oil change and tire rotation Did not have an appointment. Walked in and I was driving away about 90 minutes later. Very courteous and professional staff as always! Thank you Tropi Did not have an appointment. Walked in and I was driving away about 90 minutes later. Very courteous and professional staff as always! Thank you Tropical Ford More
by RGREENE4
Employees Worked With
February 03, 2019
excellent Excellent service, pretty quickly, answered my questions , bilingual, emphatic, respect, responsable, and thats is all i have to say about him, his se Excellent service, pretty quickly, answered my questions , bilingual, emphatic, respect, responsable, and thats is all i have to say about him, his services and the local More
by sylmaivette
Employees Worked With
