Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
March 16, 2019

Was great and fast Great job, will go back again when need services, the Battery express quick lane was awesome , will recommend Tropical ford to all my friends and fami More

by JOE.BITAR.10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Santiago, Russell Brooks
Mar 18, 2019 -

Tropical Ford responded

Thank you for the amazing recommendation! We are delighted to hear our team was able to make your service experience a great one. Please do not hesitate to let us know if there is anything else we can do for you in the future!

March 13, 2019

It was very good. The people were very friendly and helpful. We are from out of state and were looking for a Ford dealership to have our Ford Escape serviced with an oil change. It was performed as we wanted. More

by rayzellmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Tropical Ford responded

Thank you for choosing us during your travels! We appreciate your business and taking the time to fill out this review. We always appreciate our customers feedback.

March 12, 2019

just an average experience they didn't knew where my car was parked, first i walked the entire lot on the front, didn't find it, then someone said try the rear. it was parked on More

by ALI.ASLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Very Happy Was not sure if my battery fails or charging system failed. It was almost quitting time, 5pm. The service Dept did not turn me away, they checked my c More

by CMCARLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Mar 14, 2019 -

Tropical Ford responded

Thank you so much for taking the time to leave this kind review! We can't begin to express just how much it means to know that Carlos and the rest of our team are able to give such incredible experiences! We're thrilled to hear you had such a pleasant visit. We look forward to seeing you back about your Bluetooth system, and if there's ever anything else we can do for you, don't hesitate to let us know. It's a pleasure to work with you!

March 10, 2019

Disappointing My app was on a Friday and they said they were not sure if they were going to see my car because there was 3 others in front of mine. So, why did I h More

by SUAREZD56
Recommend Dealer
No
Employees Worked With
Juan Santiago
March 09, 2019

First visit for a LOF on our RV Great service department in an excellent dealership. The service tech and mechanic were friendly and excellent communicators.Service tech (I believe i More

by JACOBSJENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Mar 12, 2019 -

Tropical Ford responded

Thank you for your business, Jacob! We're happy to help, and it's great to know you had a good time with us. We'll be sure to tell the team to keep up the good work, and if you need anything else please don't hesitate to reach out. Have a great day!

March 06, 2019

Collision Department Recently used your collision department who worked with the insurance company on my behalf. The entire staff were amazing and the end product was bet More

by dpadillarob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago, Bob Franklin, Hernan Fontana
Mar 08, 2019 -

Tropical Ford responded

Thank you so much for your review of our team, and we are thrilled we could help you with your vehicle. We are glad we could get you back on the road so quickly, and if you need anything else, we would love to help you in the future. We hope you have a wonderful day and thanks again!

March 05, 2019

Oil change Service department recommended using the Quick Lane for general maintenance items and they performed an oil change and brake inspection just under 1hr More

by chunge2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Tropical Ford responded

Thank you for leaving a 5-star review! We are delighted to hear that our staff helped in giving you such a quick, professional, and excellent service experience with us. Thank you for your business and come again soon.

March 05, 2019

My car looks great! The collision center worked with my insurance to repair my vehicle and my car came out amazing. I also had to do some other things to my vehicle inclu More

by DIONNE ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior in Collision, Letty in Collision, Juan Santiago
Mar 07, 2019 -

Tropical Ford responded

Thank you so much for rating us 5 stars, Dionne! It's great to hear that you were provided with an excellent experience by our service team! Junior, Juan, and Letty are all great assets to our team and were more than happy to help take care of your needs. Thank you for your business and we look forward to seeing you in the future!

March 05, 2019

Unsatisfied service I brought my Ford Explorer to the dealership to have my screen above the radio which included the view Of the backup camera. I drove to the dealershi More

by sharronanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Santiago
...
57
...