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900 Reviews of Tropical Ford - Service Center
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March 29, 2019
Elsie is the best service advisor. She is always on top of what is being work on with my car. She calls me immediately if any addition repairs are needed is the best service advisor. She is always on top of what is being work on with my car. She calls me immediately if any addition repairs are needed. This way these repairs can be taken care while my car is in the shop. Elsie has been my service advisor for many years. I always ask for Elsie when I need to schedule my appointments. More
by Jody
Employees Worked With
March 28, 2019
Fred Nielsen The best service from my Advisor Elsie. The best quality and price from the service department Elsie is patient knowledgeable and takes the best car The best service from my Advisor Elsie. The best quality and price from the service department Elsie is patient knowledgeable and takes the best care of all of my Fords I am happy to have Elsie and Tropical ford in my collection More
by FREDGT350
Verified CustomerEmployees Worked With
March 24, 2019
Tropical Ford Great service department, would recommend tropical Ford for any service and maintenance. I have brought my vehicle to tropical multiple times and they Great service department, would recommend tropical Ford for any service and maintenance. I have brought my vehicle to tropical multiple times and they never disappoint. More
by EMMANUELCARCHI
Employees Worked With
March 24, 2019
Quick and easy without a reservation. I got there at 7am to do a Works package without a reservation. Took less than 45 minutes to get it in and done. Great service. I got there at 7am to do a Works package without a reservation. Took less than 45 minutes to get it in and done. Great service. More
by norsefreak32
Employees Worked With
March 23, 2019
Went to quick lane for oil change and tire rotation Service performance was very good except for the wait time. I like the fact that they provide coffee and doughnuts in the morning but would like to se Service performance was very good except for the wait time. I like the fact that they provide coffee and doughnuts in the morning but would like to see something for those of us who are unable to attend in the morning. More
by Tuna
March 23, 2019
Escape battery issue Ford roadside assistance 0 Stars- 3 hours to get a tow from a maestro area Walmart? RIDICULOUS. Tropical ford aservce center- the o my reason my For Ford roadside assistance 0 Stars- 3 hours to get a tow from a maestro area Walmart? RIDICULOUS. Tropical ford aservce center- the o my reason my Ford isn’t for sale right now. More
by DOLPHNDUDE
Employees Worked With
Don’t remember names.
March 23, 2019
Too long for just an oil change It took way too long for an oil change. I arrived a half hour before the shop opened, then had to wait 20 minutes after it opened to have my truck tak It took way too long for an oil change. I arrived a half hour before the shop opened, then had to wait 20 minutes after it opened to have my truck taken in the shop. You need to let us make appointments for oil changes. After my truck was finished, the billing lady tried to hand me a bill for the service. My first two years of oil changes are supposed to be free. How come the billing department is not aware of this? It should be on my file. Hope that I do not have to go through situation every time that I come in for an oil change. More
by MIKEPAPP13
Employees Worked With
March 22, 2019
Almost 5 hours fir oil change and detail. I arrived at service center and signed in as it opened at 7 A.M. I had auto butler scheduled at 9A.M. My car was not cokpleyedbuntil 11:38 A.M. The e I arrived at service center and signed in as it opened at 7 A.M. I had auto butler scheduled at 9A.M. My car was not cokpleyedbuntil 11:38 A.M. The excuse was that auto hutler detail service can take 3-5 hours. My questionbis' why bother with scheduling the detailing if it is going to take 3-5 hours. Trunk wasn't vacuumed (it had sand in the rubber trunk tray)' the chrome on steering wheel' the area around the radio dashboard, and around gear shifting console had some dried up product that wasn't wiped off. More
by IMDESROSI
Employees Worked With
March 22, 2019
Recall and Service Work on 2013 F150 I had a bad experience at this dealership in the past. I had a recall notice arrive in the mail, so decided to give them one more shot at this serv I had a bad experience at this dealership in the past. I had a recall notice arrive in the mail, so decided to give them one more shot at this service. All went perfect this time. If it wasnt for service contact Elsie. I would probably not have come back to this dealer for service. Elsie, thank you for taking care of this for me. Wish you were there back when I had a horrible experience. I plan on coming back, as long as you are working there. Rick Davidson More
by RLAJ2627
Employees Worked With
March 16, 2019
Great service and team. Good service. Team was able to assist with a favor to lift the vehicle to check under for possible damages. Service did not take long. Good service. Team was able to assist with a favor to lift the vehicle to check under for possible damages. Service did not take long. More
by JJGOENAGA
Employees Worked With
Hernan Fontana
