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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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April 07, 2019

Awesome customer service Fast and reliable. Great inputs towards my maintenance and always positive. Pin point and sharp eyes for any problems giving feedback towards any pote More

by Proud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Tropical Ford responded

Thank you for the kind words! We are so glad that our service department took such great care of you and we can't wait to work with you again!

April 06, 2019

The Works I was visiting Orlando for Spring Break and my 2014 Ford Explorer needed an oil change. I located the dealership via Google and made an appointment on More

by kgmurray08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Tropical Ford responded

Thank you so much, KaRon! We are happy that Hector was able to take care of you and your 2014 Explorer. We hope you enjoyed your time in Orlando and thank you again!

April 06, 2019

Excellent as always! As always the service was excellent and efficient. Everything explained clearly and no surprises. Clean and very friendly. And they greet you by name More

by AS8313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Brooks
Apr 08, 2019 -

Tropical Ford responded

Wow, thank you for the exceptional review! Our service staff enjoyed working with you as well and we can't wait to do business with you again when the time comes!

April 05, 2019

Vitalie is a nice sales person he knows what hes doing The problem is the product that i got has a factory defects on the cosmetics been in the body shop so many time just to fix those defects that i saw n More

by ARIATEPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juniour
April 05, 2019

Tropical Ford Once again great service , and great experience I don’t take my vehicle anywhere else for service. I highly recommend visiting Tropical Ford for any s More

by EMMANUELCARCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Apr 08, 2019 -

Tropical Ford responded

Thank you for the great review! We are happy to hear that you had a great experience at Tropical Ford and we look forward to working with you again in the future!

April 01, 2019

Good Service Good prompt service from Dominic. There was no expectation for how quick the vehicle was going to be turned around as I was not in need of it and they More

by cwilson18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Apr 04, 2019 -

Tropical Ford responded

Thanks so much for the feedback and review. Its great to see that Dominic was able to exceed your expectations. Thanks again for choosing Tropical Ford. We look forward to seeing you again in the future!

April 01, 2019

General service Went in without an appointment on a Friday afternoon. Took me right away and did not push any extra services on me. Car was done quickly and returne More

by mwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Tropical Ford responded

Thanks so much for sharing your experience with us. It's great to know that your service experience at Tropical Ford was 5-star worthy. Be sure to let us know of any automotive needs you may have in the future. We're happy to help in any way that we can!

March 31, 2019

Unhelpful and rip off Desk staff was extremely unhelpful. They were not pleasant to speak with. They charged me for “the works” and did not rotate my tires (known for a fac More

by TBrooke904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2019

Excellence They friendly and answer all my questions. I going for oil changed and the service is very quick that other times. I really happy for the service More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Tropical Ford responded

Thank you for giving us 5 stars, Becky! We are glad you have had such pleasant visits. See you next time!

March 30, 2019

Excellent customer service Well, they were did a great job at explaining to me the problems I had with my vehicle. Reached out to me by calling me keeping me updated on status o More

by GARYCHAMBERS0162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Apr 02, 2019 -

Tropical Ford responded

Thank you for the review, Gary! We are glad that you are satisfied with the care you received during your visit. If there is anything more we can do for you, please let us know!

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