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900 Reviews of Tropical Ford - Service Center
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April 29, 2019
Experience at QuickLane The representatives were super nice and quick besides the efficiency! I was very happy that before anything was done to the care besides the oil chang The representatives were super nice and quick besides the efficiency! I was very happy that before anything was done to the care besides the oil change the tech called me to explain what needed to be done, how much it would cost, and how long it would take. I will continue bringing my car to get checked and worked on here due to the great service I have received the times I have gone. THANK YOU!! More
by KETSIAF
Verified CustomerEmployees Worked With
Hernan Fontana
April 27, 2019
Excellent Great location , great customer service , fast service , great price . I totally recommended this place .I live in Clermont , I had bad experience at Great location , great customer service , fast service , great price . I totally recommended this place .I live in Clermont , I had bad experience at ford Clermont . More
by gloriavargas29
Employees Worked With
April 26, 2019
Good Service The car was repaired to my satisfaction it took a little too long but I did not had to pay for the repairs. I will recommend their service department The car was repaired to my satisfaction it took a little too long but I did not had to pay for the repairs. I will recommend their service department to anyone in need of car repairs. More
by LUCY34786
Employees Worked With
Dominic Wolfer
April 24, 2019
Fast, Efficent Service with a Smile Realizing I was due for an oil change, and in the area close to Tropical Ford, I stopped in and was greeted with a smile by Elsie. Due to not having a Realizing I was due for an oil change, and in the area close to Tropical Ford, I stopped in and was greeted with a smile by Elsie. Due to not having an appointment I expected that it may take some time and was more than willing to wait if necessary, as I had the day free. Elsie ensured me that she would get my vehicle in and have it serviced as quickly as possible and within a few minutes it was off the service drive and in a service bay. In less than 45 minutes I was back on the road with my vehicle serviced and in great condition, thanks to Elsie and the service department! More
by DWIGHTP980
Employees Worked With
April 23, 2019
Rude Employees We have a company vehicle. It needed an oil change and tire rotation. We also asked the service department to check any other recommended services. Th We have a company vehicle. It needed an oil change and tire rotation. We also asked the service department to check any other recommended services. The response when asking if any other service was needed was, "what do you mean?"... We aren't the car experts, you are. I called multiple times letting the service department know that we had a van coming in and when our driver got there to drop off the vehicle the muscular guy had no idea what was going on. I will say your department is fast and convenient but the overall attitude of everyone in the quick lane building has convinced me that Ford doesn't care about their vehicles and/or their customers. More
by mikec
Employees Worked With
Other Employees :
Juan Santiago, Hernan Fontana, Gaylon Stewart, Dominic Wolfer, Carlos Sheppard, Russell Brooks
April 23, 2019
Fast and Easy They valued me and my time by giving me an accurate time estimate and completed the service on time. Was able to walk in, pay and walk right out into They valued me and my time by giving me an accurate time estimate and completed the service on time. Was able to walk in, pay and walk right out into my waiting vehicle with no fuss! More
by MEDICCHIC911
Employees Worked With
April 23, 2019
Professional and Pleasant Carlos was great and helpful. Efficient and responsive to my questions, but always with a good attitude. Only problem was that I could not address s Carlos was great and helpful. Efficient and responsive to my questions, but always with a good attitude. Only problem was that I could not address some of my items on a Saturday due to the short staff during the weekends. Thanks, Javier More
by Javier
Employees Worked With
Carlos Sheppard
April 22, 2019
Last Minute Oil Change! I walked into the service center and was welcomed by an almost empty room. I thought luck was on my side and did not realize it was almost empty becau I walked into the service center and was welcomed by an almost empty room. I thought luck was on my side and did not realize it was almost empty because they were about to close (in little over an hour). Panicked, I walked to the counter and spoke with a friendly man who said he would try to fit me in. He walked to the back and came a few minutes later with great news that they would be able to service my car. I was not there more than 35-40 minutes and they had my car all set to go. I will definitely be coming back here again and again for my car service. Thanks Tropical Ford Service Center!! More
by DIANA.RAYO
Employees Worked With
Service Team
April 22, 2019
Always a Pleasure Been bringing my cars here for years. Always great service. Able to take care of some warranty items and routine service. Set up with rental car for t Been bringing my cars here for years. Always great service. Able to take care of some warranty items and routine service. Set up with rental car for the extended time. More
by JL319104
April 20, 2019
EXELENT E, el tiempo fue el minimo, la comunicacion clara, muy profecionales, espero recomendarlo a otros. Cuando el seguro de GEICO me conteste los llamo, GR E, el tiempo fue el minimo, la comunicacion clara, muy profecionales, espero recomendarlo a otros. Cuando el seguro de GEICO me conteste los llamo, GRACIAS More
by MMESA67
Employees Worked With
