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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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May 16, 2019

Service center was the best I've ever dealt with Very friendly and professional staff didnt try to gouge us.Shuttle service was a big plus definitely having them take care of my truck in the future.T More

by Budd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Santiago, Hernan Fontana, Gaylon Stewart, Dominic Wolfer, Carlos Sheppard, Russell Brooks
May 20, 2019 -

Tropical Ford responded

Thank you so much for he feedback, we appreciate the time you took to write us such a wonderful review. Drive safe out there! We look forward to seeing you in the future!

May 12, 2019

great service great oil change,no problems,brakes may need to be replaced at next oil change so that's all I can say for now. Dealership is friendly More

by LAD8839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
May 15, 2019 -

Tropical Ford responded

Thank you for the positive feedback! We are happy to hear that we could provide you with a great oil change experience. Let us know if there is anything else that we can help with!

May 09, 2019

Oil Change Had an oil change and the service was good and quick. Hector was very helpful and greeted me with a smile. The best thing is that they are quick. More

by LMUNIZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Tropical Ford responded

Thank you very much for sharing your experience with us! We're happy to hear you received good and quick service. Please be sure to let Hector or anyone here at Tropical Ford know if there's anything else we can help you with!

May 05, 2019

Fast and Easy Came in for an oil change and tire rotation. From service members greeting me to the service techs all with a smiles and helpful with any questions. M More

by SHEA539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Tropical Ford responded

Great to hear that our service was great and we look forward to having you back!

May 04, 2019

The best I went in for an oil change and the service was great. The employees are very nice and extremely knowledgeable. The service was quick and price was ve More

by REBECCACBARBOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Dominic Wolfer, Carlos Sheppard, Russell Brooks
May 07, 2019 -

Tropical Ford responded

Awesome to hear! We are happy that our service was great and we look forward to having you back sometime soon!

May 03, 2019

wonderful, Dominic was great, answered all my questions Everyone is always very helpful and friendly. Great Customer service from your entire team. I will always use this dealership for my car for service More

by PAFENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
May 07, 2019 -

Tropical Ford responded

Great to hear! We are happy that our staff could do a great job and we look forward to having you back next time you need repairs.

May 01, 2019

Speedy and Efficient Service I got lucky this time. I arrived mid-afternoon for an oil change. They took my car back to the shop right away. They serviced my car quickly and effic More

by LDEE333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019

Great Want to Thank all of you for taking care of my 1997 Ford F-150 for all these years of excellent service. I'm retiring my truck to my son. That lives o More

by PJFL9709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
May 01, 2019

Routine maintenance Elsie is a top-notch service advisor! She’s very thorough attentive and is willing to go the extra mile for her customers. I have been to a lot of d More

by WILKINS.CHAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2019

Superb service on our work vehicle! I was very impressed by the entire staff, from service coordinator to the final point at the cashier desk. All employees were polite, outgoing, and pr More

by JEFF.EGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Tropical Ford responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

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