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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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June 08, 2019

Tropical Ford Great service and great people here at Tropical Ford. They take the time to understand your concern and do everything they can to make your experience More

by EMMANUELCARCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2019

Drive shaft replacement First appointment was very long before diagnosis was found. Second appointment was on schedule. Service rep was very friendly and helpful. Mechani More

by dpausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Justin
June 06, 2019

First Scheduled Service Received a warning message via the Ford App indicating that the Restraint Control System had detected a fault & I should contact a dealer ASAP. As th More

by johnkemp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Semi annual check As usual the service was great, but there was a bit of extra wait time for the service to be done. I am usually in and out within a short period of t More

by JOHNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
June 03, 2019

NEW TIRES Needed new tires and my front wipers replaced.I didn't have to wait long. Hector from Quick Lane very nice guy. My car feels great. More

by Z_Rivera1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Tropical Ford responded

We aim to get you back on the road as soon as possible! We're so happy to hear that Hector was able to assist you with your tires and windshield wipers. We hope to see you back here again! Thank you for reviewing!

June 02, 2019

F150 Shelby Raptor AC Juan ensured I was aware of the issue and the time to fix it. A mishap with the windshield set the time back a day however, everything worked out just More

by R.Denman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Jun 04, 2019 -

Tropical Ford responded

We're happy to hear everything went well for you! We appreciate you trusting us with your Raptor and letting us know how your visit was. Enjoy your day and we'll see you next time!

June 01, 2019

Great Thank you for your help with my back some not shutting and the other recall items you took care of promptly. I will be back for other services More

by JOYCEW765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Jun 03, 2019 -

Tropical Ford responded

Thanks for the great feedback about your service experience with us! We're thrilled to hear that you were so satisfied with your experience. We look forward to seeing you again on your next visit!

May 30, 2019

Excellent Service Friendly and experienced staff. The work performed was highly satisfactory. The price quoted was reasonable and affordable. I felt at home and was tre More

by AngelesMepv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The collision department
Jun 03, 2019 -

Tropical Ford responded

That's what we like to hear! Thanks for taking the time to give us feedback about your experience with our collision department. We greatly appreciate your business!

May 30, 2019

Oil change Service is always exceptional and professional at Tropical Ford. I always bring all my vehicles there for service and am always satisfied with the re More

by JOHNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
May 28, 2019

routine I always go for my oil changes and always get treated with courtesy and professionalism. I have no problem bringing in all my vehicles when I need to. More

by CBARBC58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
May 29, 2019 -

Tropical Ford responded

Thank you so much for the wonderful feedback, we're so glad to hear that you've always had such a great experiencE!

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