Tropical Ford - Service Center

Great Service I have delt with Elsie Martinez in the service department before and she continues to do an outstanding job for the customer. She makes sure to keep y I have delt with Elsie Martinez in the service department before and she continues to do an outstanding job for the customer. She makes sure to keep you updated on how the work is progressing and making sure you are comfortable and not in need of anything. When the work was finished she brought my vehicle around to the front and had all my paperwork finished and ready to go. I can’t say enough about Elsie and the service department at Tropical Ford. More

Quick oil change Service recommended to come in at 5:30 on weekdays for quickest turnaround time. Did so, and was in and out in 45 minutes. No issues, process was ea Service recommended to come in at 5:30 on weekdays for quickest turnaround time. Did so, and was in and out in 45 minutes. No issues, process was easy. More

Friendly service Everyone is so friendly and personable. It’s not so much a drag coming here! Thank you! 😊 Even the lady cashiers were great! The way the employees ar Everyone is so friendly and personable. It’s not so much a drag coming here! Thank you! 😊 Even the lady cashiers were great! The way the employees are treated is reflected in the way they treat the customers! More

Efficiency Timeliness is the most important issue for me, which is why I so appreciate the team at Tropical. Every time I visit I can’t help but notice their at Timeliness is the most important issue for me, which is why I so appreciate the team at Tropical. Every time I visit I can’t help but notice their attention to detail, while dealing with my issues expeditiously. Thank you! More

Service on 550 truck Serviced at Tropical many times, Elsie is the best, this time she left for vacation and I could not find out what was happening. Drove by on Saturday Serviced at Tropical many times, Elsie is the best, this time she left for vacation and I could not find out what was happening. Drove by on Saturday 7/6/2019 to find the truck parked in the lot unlocked. Service Manager called me and was very helpful get work done. Came to pick up on the 13th brought a company check for 3,018. was told Tropical would not accept showed the teller that the account had 31,000. available. offered to get cashiers check if Tropical would cover the fee from bank. Ended up using credit card More

Great service! I had an appointment and they started on time and had it done quicker than expected. The waiting area was comfortable and had coffee and donuts too! O I had an appointment and they started on time and had it done quicker than expected. The waiting area was comfortable and had coffee and donuts too! Overall, a very good experience. More

Maintenance Ford Explorer The person that received me was kindly, helpful, friendly. They met the schedule appointment time. Gave me their own suggestions propers for that visi The person that received me was kindly, helpful, friendly. They met the schedule appointment time. Gave me their own suggestions propers for that visit at economic cost. The waiting time was not long More

Very good work Good work did it in good time. Fixed my trer ,I didn't know that was a nile in it. Did a great job very happy . Good work did it in good time. Fixed my trer ,I didn't know that was a nile in it. Did a great job very happy . More

Recall service Everything was good except now my gas cap is broken. It wasn’t when I brought my truck in for the recall. Other than that it was pretty quick. Everything was good except now my gas cap is broken. It wasn’t when I brought my truck in for the recall. Other than that it was pretty quick. More