Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
September 08, 2019

Awesome as usual i always have a great service from this dealer and would recommend Tropical Ford to anyone that needs service. they are always helpful and friendly. More

by LRS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2019 -

Tropical Ford responded

Thank you for the recommendation! We appreciate you coming in and look forward to working with you again on any future maintenance needs.

September 06, 2019

Good service My car wouldn’t start when I was going to work. Called roadside assistance and they started it for me. I drove to the dealer and talked to Hector. He More

by wendyreiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Tropical Ford responded

This is so great to hear that you were able to get to work, Wendy. Thank you for the great review! We always want to make sure that everything that we do to help you is done within a reasonable time so you can get back on the road and finish your day without too many delays. We look forward to working with you again to help with any maintenance needs on your vehicle.

September 06, 2019

Battery excellent service in a very reasonable amount of time. The Customer service rep was very friendly and professional . This made our visit a very pl More

by SHEILAS900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Santiago, Hernan Fontana, Gaylon Stewart, Carlos Sheppard, Russell Brooks
Sep 10, 2019 -

Tropical Ford responded

Thank you for the positive feedback, Sheila! We're glad to hear your experience with us was a pleasant one. We look forward to working with you again with any future maintenance needs on your vehicle.

September 06, 2019

Service or sales team Overall the service was eh. I presented them with a comp oil and filter change and the representatives did not know what to do. In addition to that th More

by PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
September 05, 2019

Tropical Service Every time I take my car in I feel like family just a great place to visit. No need to go anywhere else period.Thank you Tropical Ford More

by GAYLONSTEWART1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Sep 06, 2019 -

Tropical Ford responded

Thank you for your continued loyalty to Tropical Ford! We always enjoy working with you. We look forward to seeing you again!

September 04, 2019

Fast Reliable Service I bought my 2014 from Tropical Ford, and it is always a pleasure to bring it in for service. The entire department is helpful and friendly, and they m More

by PINKPONIE728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Gaylon Stewart
Sep 06, 2019 -

Tropical Ford responded

Thank you for the review! We're so happy that you bought your Ford from us and continue to come back for service. We want to provide a quick, easy, friendly service every time. We'll see you next time for some more car service!

August 30, 2019

Oil change and recall I had an appointment at 7 am for the oil change and 9:30 for the recall to my surprise the truck was returned to me around 0830 with the oil change an More

by Jet-Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Tropical Ford responded

Thank you for your review! We're glad we could provide our service in a timely manner and get you on your day! We appreciate your business and look forward to seeing you again.

August 30, 2019

Quick and efficient! Very quick and informative! Was told in detail aspects of services I will need so and in the near future. Services available to me as a Ford customer! More

by WILSONMITCHELL933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santiago
Sep 04, 2019 -

Tropical Ford responded

Thank you for your review! We appreciate your business and we look forward to seeing you again during your next service visit.

August 30, 2019

Quick Lane Oil Change Thanks for putting more TV screens in the waiting area! Coffee, donuts, friendly staff. Have used Quick Lane many times and always had a good experie More

by CURTHATCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Sep 04, 2019 -

Tropical Ford responded

Thank you for your review! We're glad you enjoyed our waiting area and friendly staff. We look forward to your next visit!

August 29, 2019

Quick service Everything was quick and to the point, didn’t have to wait long to get my battery changed here. Great customer service. Would recommend others to come More

by BGIFT.WORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Sep 04, 2019 -

Tropical Ford responded

Thank you for telling us how we are doing! We always strive to be as polite as possible, and to provide an efficient service for our customers. We’re glad our team took great care of you.Let us know when you’re ready for your next service!

...
45
...