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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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November 14, 2019

Excelente Satisfecha con el servicio recibido en la ford Lograron solucionar con éxito el inconveniente que presentaba mi vehiculo sin dificultad alguna Sin More

by milzacampins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 22, 2019 -

Tropical Ford responded

Gracias por tu comentario! ¡Esperamos volver a trabajar con usted pronto!

November 14, 2019

Quick service! Came in for an oil change and tire rotation. Hector knows me and my car by sight and the job gets the done very quickly. More

by wendyreiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lucius, Jonathan Mella
Nov 22, 2019 -

Tropical Ford responded

Thank you for the review, Wendy. We place all of our customers at the center so you are never just a number, but also a person. We look forward to working with you again during your next appointment.

November 10, 2019

Awesome 👍 Been going here for many years and I have always received the best service. They are very friendly and helpful as well as I know that the job will be More

by MEREDITHANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Nov 14, 2019 -

Tropical Ford responded

So glad to hear that you have consistently good experiences working with our team here, Meredith. Thank you for leaving us a great review! We appreciate the feedback. Have a great day, and please let us know if our team can help out in any other ways!

November 09, 2019

It was ok! Good service overall but this time I was waiting too long. They did take the time to check things out for me and let me know what was going on. More

by ROLLERGIRL3185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 13, 2019 -

Tropical Ford responded

Thank you for sharing your experience with us! We appreciate your feedback and we hope to make your experience with us even more enjoyable next time!

November 09, 2019

Amazing Service was extremely fast and Very friendly. The gentlemen who worked on my car was nice and told me when it should be done promptly. At the end the More

by nikkiiwhiteee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2019 -

Tropical Ford responded

Thanks for the feedback, Nikki! We strive to make every visit to our service department as quick and efficient as possible. We are glad that your service was excellent, feel free to stop back in if there's ever anything else you need from us!

November 08, 2019

Gentileza Excellent attention and service Elsie Martinez was very helpful from the beginning of my phone call requesting information, appointment and date for More

by ev.oneservice
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Tropical Ford responded

Thank you so much for rating us 5 stars! It's great to hear that you were provided with an excellent experience by Elsie and our service team. Thank you for choosing Tropical Ford, come back and see us soon!

November 08, 2019

Great service! Tropical Ford service was great! They made scheduling easy and timely, and called when repairs were done. The pick-up process was easy too. Nice peopl More

by SBRANDFASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson
Nov 18, 2019 -

Tropical Ford responded

That's what we like to hear! Thank you so much for the wonderful rating. We’re thrilled to hear that you had such a knock-out experience with our parts and service department. If you ever need help in the future, we’re always happy to do so!

November 07, 2019

Very good!!!! Exelent service What I like the most is no hidden charges and how fast they aknoledge you. Four diferent person ask me if I need it help after Juan wa More

by FELIXVARGAS222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 13, 2019 -

Tropical Ford responded

That's such great news, Felix! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Juan and the rest of our team. Thanks for bringing in your car for service! We appreciate your business and look forward to working with you again soon! Good luck with the house!

November 07, 2019

Great Experience Elsie and Brian were fantastic. They listened to my needs and ensured not only were they met, but they exceeded my expectations. I received regular More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Langendufer
Nov 13, 2019 -

Tropical Ford responded

That's great to hear, Jacob! Thanks for sharing your positive experience with us and letting us know how much you enjoyed working with Elsie and Brian! We wish you many miles of happy and safe driving in your new truck, and we look forward to working with you again in the future!

November 06, 2019

Brake visit Quality service - Great price Wait time was longer than expected. I called to make appt but was informed no need to schedule brakes and service are More

by TVALLEYUPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana
Nov 14, 2019 -

Tropical Ford responded

Thank you for the feedback, we sincerely appreciate it. We are sorry to hear your visit took longer than expected and we hope to still have the opportunity to work with you in the future. Thank you again!

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