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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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December 11, 2019

Oil change The service is first rate. Quickly and efficiently performed. They treat you as a member of their family. It is always a pleasure to come into the More

by freemanjim69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
December 11, 2019

Very knowledgeable and helpful Very good experience and everyone was very welcoming and friendly and explain everything to me in detail will be referring to family and friends than More

by PATBROCK_17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ferrnador
Dec 16, 2019 -

Tropical Ford responded

We are thrilled to hear about your wonderful experience, thanks for the review, drive safe!

December 11, 2019

Super Fast Service I came in to get the car checked out before a road trip. They did the oil change, changed wipers, and checked tires, and looked the car over - within More

by DCCATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The ladies at the cashier, Carlos Sheppard
December 11, 2019

A/C Repair I called Tropical Ford service on a Friday late in the day because my a/c had quit. I spoke with Elsie Martinez about my problem and what needed addre More

by JeffreyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

Every time I bring in my vehicle for service concerns. The Service Advisor I usually ask for is Elsie Martinez. She is always, Friendly, Professional, and Courteous. She goes out of her way to insure that More

by jsledge818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Tropical Ford responded

Thank you so much for the wonderful review! We appreciate you greatly and look forwad to seeing you soon!

December 10, 2019

Best car service experience I’ve ever had Tony treated me like family and did everything he could to make sure my car was safe to use. He really got to know me and my dad and did everything to More

by FALLONVEDROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrando
Dec 10, 2019 -

Tropical Ford responded

So glad to hear you enjoyed working with Tony and the rest of our team. Thank you for leaving a review! If there's anything else we can do for you or your dad, please reach out. We're happy to help!

December 10, 2019

Amazing service Really fast service and the advisor was really helpful and nice, providing all the information i needed A+++ SERVICE at this location and amazing se More

by jsebastian1593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Tropical Ford responded

We are so glad you had a great experience with us. Thank you for the 5-stars and we hope to see you again soon!

December 06, 2019

Awesome as usual service dept. They are always great, fast and super service. I have always received nothing but awesome service. They take care of anything and everything that is n More

by LRS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2019 -

Tropical Ford responded

Thank you for the perfect review! Our service team is thrilled we can provide you with great service. We look forward to helping you again in the future!

December 06, 2019

Never let me down Great people, knowledgeable and always going an extra mile to make sure I have the best experience. There is another dealership closer to my house, bu More

by FERNANDOTIOSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Tropical Ford responded

Thank you for the excellent review! Our team appreciates you taking the extra time to drive out to see us. We will continue to make that trip worth it for you. Have a wonderful day!

December 04, 2019

Warranty Work Brought my vehicle in for some warranty work, and I had to leave it during the work day. The team kept me updated on what was going on and made sure I More

by rrp2020
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrando
Dec 06, 2019 -

Tropical Ford responded

Thank you for the 5-star review! We want every customer to feel comfortable and informed at every step of the service process, and we are glad to hear that your recent service experience was excellent! We appreciate you trusting your vehicle with us to get the best quality service. If you need anything else, please come back and see us again.

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