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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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February 28, 2020

The service department provide the service requested without any issues. Everyone was courteous and the women in the cashiers cage took the time to resolve the issue with my Ford Pass points. More

by tdaugherty0
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Mar 03, 2020 -

Tropical Ford responded

Thank you for leaving us your feedback! When you visit us next time, we hope to change those 4 stars to 5!

February 24, 2020

Tony at the Service Department was quick and efficient in servicing my car for a recent recall. Scheduled for a 2 hour process but Tony expedited my car and reduced my wait time to just under an hour. Tha More

by JANETLEGROS
Recommend Dealer
Yes
Employees Worked With
Tony
February 22, 2020

I was recently at Tropical Ford to get tires for my vehicle and had an excellent experience from the staff to the service everything was great and I highly recommend them and will continue to use them More

by HBMFLORIDA
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
Feb 28, 2020 -

Tropical Ford responded

We are so happy to hear that you had a great experience! We look forward to working with you again, have a great day!

February 21, 2020

Service My Ford Escape had a scheduled appointment and I dealt with Elsie and Bryan the Service/Parts Manager. Both Bryan and Elsie were amazing and I high More

by EXECUTIVEGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

great customer service I would like to thank Elsie ( service advisor) , she was very professional listened to my concerns about the service and took care of the situation an More

by MIKE.ELITEREPAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Tropical Ford responded

We appreciate your 5 stars, Mike! Elsie will be happy to hear your compliments - come back and visit us again anytime!

February 16, 2020

Great job!! I came in for a recall on my 2011 F150 and I saw a 2017 Ram1500 that I feel in love with and Vitalie Was able to get the job done with my trade in. I previously had some doubts about Tropical Fo More

by DCURTIS407
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Feb 17, 2020 -

Tropical Ford responded

Thank You DCurtis. We're pleased that we were able to get you in the truck that caught your attention and get you a trade in offer. It's nice to know we were able to oppose the doubts and provide this excellent service. We hope you continually enjoy your Ram 1500 and if you have any future concerns, you reach back out to us.

February 16, 2020

Failing battery Tony was very pleasant and professional he put my mind at ease he explained every aspect of what the issue might be and reassured me he will find the More

by Stephany.brownemoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ferrando
Feb 17, 2020 -

Tropical Ford responded

That's great. We are glad the service Tony provided was very pleasant and professional. Tony is a big part of our team and we're glad you was able to see that first hand. Thank you Stephany for giving us your feedback and hope you stop back in any time.

February 15, 2020

Very informative, friendly and helpful. Service was quick and efficient. Easy process and no appointment necessary; staff very knowledgeable about my vehicle and requirements. Will be back. More

by ADRIAN.PANNETT
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Feb 17, 2020 -

Tropical Ford responded

Thank you Adrian for taking the time to provide us with this review. We're glad to hear your visit with us was informative, friendly and helpful. Glad we were able to get you in with out a appointment and keep you well informed. We will make sure to strive to provide this same ideal service upon your return. Thank you again.

February 15, 2020

Everyone was great at service and the cashiers were excellent and a speedy check out. I will definitely recommend Tropical ford and I will be back. More

by becks0119
Recommend Dealer
Yes
Employees Worked With
Donny
Feb 17, 2020 -

Tropical Ford responded

Thank you for leaving this great feedback. We're so glad you view us as recommendable and that your service visit with us was fast and efficient. We hope we'll be able to earn another great review from you in the future.

February 15, 2020

Fantastic service, as always. The staff was courteous and professional. they took care of my service needs on time and as estimated. I will be back for my future service needs. More

by SAUCIER1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Feb 17, 2020 -

Tropical Ford responded

That's great. Thank you for leaving us your valued feedback. We're so glad we were able to get you fully taken care of on time and we look forward to your return.

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