900 Reviews of Tropical Ford - Service Center
Listened to my concerns, found solutions to some odd issues and the shuttle option is great! Always much better then the competition. Will definitely recommend. issues and the shuttle option is great! Always much better then the competition. Will definitely recommend. More
Made appt online. When I arrived I aS told that I want on the list since I used the online scheduled. That was surprising. I brought truck in for oil change and alignment and advised truck killing to left an the list since I used the online scheduled. That was surprising. I brought truck in for oil change and alignment and advised truck killing to left and steering wheel not centered. It also has a left rear brake light out but I didn’t say anything about that. Within a couple hours I was called and asked to rotate tires. Agreed. Not too long after that I was advised truck was ready. I picked the truck up and it is still pulling slightly to left at speed. Brake light is still out even though the mechanics print out shows that all lights were checked and fully functional. This leads me to wonder what was actually done to my truck. Did you change the oil did you do the alignment? More
Tropical Ford’s service department is awesome! They treat people like they care. Their service is fast, efficient, and reasonable. When I go there I don’t feel like they are trying to add unnecessary servic people like they care. Their service is fast, efficient, and reasonable. When I go there I don’t feel like they are trying to add unnecessary services just to pad the bill. More
service This is the second time I've had my car in for service. They are always very thorough. If I need to I will bring my car back for service/maintenance. This is the second time I've had my car in for service. They are always very thorough. If I need to I will bring my car back for service/maintenance. More
Elsie is always, kindly ready to help with any concern. She is a proud advocate for the Ford Company. I really like to know Elsie is there to help with any car concern. I don't think Tropical has Serv She is a proud advocate for the Ford Company. I really like to know Elsie is there to help with any car concern. I don't think Tropical has Service Advisors, but I want Elsie to be mine. More
Great Service Service provided was outstanding from the point of contact through service to the receipt of my vehicle. Service manager was understanding and displa Service provided was outstanding from the point of contact through service to the receipt of my vehicle. Service manager was understanding and displayed concern for my issues and worked to get them resolved quickly. More
From the first moment I met Tony, he welcomed me to the dealership in a warm, friendly, professional way. He helped me with a warranty concern, and went above and beyond to resolve the problem. I highly dealership in a warm, friendly, professional way. He helped me with a warranty concern, and went above and beyond to resolve the problem. I highly recommend choosing his dealership, and Tony in particular, for your vehicle needs! More
I left my car with tropical ford after some damage that happened on I4 from construction and debris. It was a seamless process and I appreciate their service. I also appreciate that they fully detailed my happened on I4 from construction and debris. It was a seamless process and I appreciate their service. I also appreciate that they fully detailed my car before giving it back to me. It felt brand new again! Thank you Tropical Ford! More
New Vehicle Service I've been working with Tony to have my rear camera replaced on my new Escape. Tony has followed up with me consistently while working through the iss I've been working with Tony to have my rear camera replaced on my new Escape. Tony has followed up with me consistently while working through the issue and obtaining a replacement camera. More