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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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March 25, 2020

It was professionally handled and Right on time I can't ask for!more. Well done! Great customer service and very efficient. Special recognition for him. I will look for him next visit. More

by JCHIRINOS8
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Mar 31, 2020 -

Tropical Ford responded

Thank you for this vital insight to your visit with us and thank you for choosing Tropical Ford. Also, thank you for choosing to be a returning customer of Tropical Ford. We're so glad Donald was professional and on time. We'll be sure to share this great review with him. He'll love to hear. Don't hesitate to reach back out to Donald or Tropical Ford any time during our open hours. Thank you again.

March 25, 2020

Outstanding Service I went in to schedule an appointment to have a recall done on my car. They weren't very busy and said they could go ahead and do it. I went ahead and More

by stancfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
March 21, 2020

Service Department got me in right away and took great care of vehicle. A+ service at front desk. The payment side could be more personable from a CSR prospective. But other than that. Great Visit More

by ewelshjr
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Mar 25, 2020 -

Tropical Ford responded

Wow! Thank you so much for the incredible review and we will be sure to let the entire team how much your appreciated their customer service! Stop back in soon and drive safe!

March 21, 2020

They took care of me as soon as I got into the parking service area , all with a excellent service , fast attention and my car wad done in 1 hour. A+ service . More

by LFDELGADO
Recommend Dealer
Yes
Employees Worked With
juan from service , Santiago Hernandez
Mar 25, 2020 -

Tropical Ford responded

Thank you for your feedback and for giving us such a tremendous rating and recommendation. We can't wait to get the opportunity to work with you again in the future and we will be sure Juan and Santiago know how much you appreciated their efforts.

March 20, 2020

Did a great job would recommend Quicklane everyone was very helpful got me in and out as quickly as possible thank you Carlis and Bryan More

by KASHWALSH
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
Mar 25, 2020 -

Tropical Ford responded

Thank you so much for your generous feedback! We cannot thank you enough for taking the time to let us know how we did. We will be sure to pass your compliments on to the entire team!

March 19, 2020

my experience was great my experience before getting my car from them was amazing great crew but the big problem was when I bought the car from them the seller gave me the ba More

by MERRACHI9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Mar 25, 2020 -

Tropical Ford responded

Thank you for taking time to leave this review. First, we’re happy to hear that you had amazing experiences with several members of our team. We would like to discuss the problems that you’re having in greater detail. Please reach out to Jack Swain at (888) 215-2256.

March 15, 2020

Tony was fantastic, super friendly and helpful. The gentleman that worked on my car (not sure of his name) came out and explained clearly what was wrong and how they fixed it. I then went and got anoth More

by JILLMORRISON20
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Mar 16, 2020 -

Tropical Ford responded

Thank you for the feedback on your recent service experience. Tony is a great asset to our team and he will be thrilled to hear your kind words. Please reach out if you have any further questions or stop by anytime.

March 14, 2020

Excellent and fast recall service I took my 2018 Fusion for the recall service I was notified by letter. The service agent (very polite and diligent, by the way) took my car immediatel More

by powerlion7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Mar 16, 2020 -

Tropical Ford responded

Thank you for the 5 stars! We pride ourselves on providing high quality and efficient service. Let us know if you have any further service needs or questions.

March 13, 2020

Awesome service By tony great asset to tropical ford. Fast and friendly and willing to resolve my issue. Got my car back running like new. Thanks Tony More

by MAYKEL175
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Mar 16, 2020 -

Tropical Ford responded

We are thrilled to hear you had a great experience with Tony and Tropical Ford. If you have any further service needs, come back and see us!

March 13, 2020

New Vehicle Service Tony and Ken resolved a rear camera issue. They replaced the camera and the issue has not reoccurred. Great service and turnaround. Appreciate the More

by mr.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Parker, Anthony Ferrrando
Mar 16, 2020 -

Tropical Ford responded

Thanks for the perfect review! We are excited to share your experience feedback with Tony and Ken. Come and see us again anytime!

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