Tropical Ford - Service Center

Elsie is awesome. Nice job of distancing by everyone and sanitized surfaces numerous times while I was there. Felt safe and excellent service as usual. and sanitized surfaces numerous times while I was there. Felt safe and excellent service as usual. More

They did a excellent job. Good job. Excellent job done, nice customer service. Service executed in a good time frame. Nothing to complain about. Good environment and good peop Good job. Excellent job done, nice customer service. Service executed in a good time frame. Nothing to complain about. Good environment and good people. I had been there before. More

Extremely helpful and great service Got to the service area for an oil change. They were helpful and are working keeping people and customers safe by maintaining social distancing which Got to the service area for an oil change. They were helpful and are working keeping people and customers safe by maintaining social distancing which i gladly appreciate and encourage. More

it was very good service was great, I walked in to make an appointment for a oil change and was taken right away'I didn't expect that.thank you service was great, I walked in to make an appointment for a oil change and was taken right away'I didn't expect that.thank you More

Tony was extremely helpful and very customer oriented. Also, Tony was a pleasure to work with! I will definitely being my truck back to Tropical Ford for any service needs. Also, Tony was a pleasure to work with! I will definitely being my truck back to Tropical Ford for any service needs. More

Thank you, recently had my car serviced for a recall, Anthony was helpful from the moment to I got there, Good job from the service Dept. Anthony was helpful from the moment to I got there, Good job from the service Dept. More

Tony Ferrand went out of his way in keeping me inform ,explaining what was wrong and what needed to be done. Getting me a rental car. Tony and the mechanic who work on my car are ace. It was totally a ni ,explaining what was wrong and what needed to be done. Getting me a rental car. Tony and the mechanic who work on my car are ace. It was totally a nice experience dealing with Topical Ford. I hope everyone at Topical Ford makes it though these crises along with they family. Thank you More

Quick less than 1-hour oil and tire rotation Quick service, However the F-150 FX4 skid plate was not removed and the oil drained on top of it from filter was not cleaned off and has left spots on Quick service, However the F-150 FX4 skid plate was not removed and the oil drained on top of it from filter was not cleaned off and has left spots on my driveway. I ran my hand on top of the plate and it is is soaked with oil. Not to mention the environmental impact of this oil. I was charged for shop supplies, but see no evidence that they were used (i.e. shop rag). I expect more from Ford and hope this isn't the sanctioned service process. Doesn't look like anyone reviewed the two recalls that are open. I had no expectations, but assumed the software upgrade could be done. or at least a mention More