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Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews
Call Service Center (407) 906-9717

900 Reviews of Tropical Ford - Service Center

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May 05, 2020

Great customer experience Santiago and the rest of the team were very friendly, helpful and quick to get our car serviced and out the door. Thank you very much. More

by BABS.JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The two ladies at the cashier window on Friday were very friendly!, Santiago Hernandez
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May 02, 2020

Everything was great, although the running board on my car with dirty with grease/oil after the car came out of service. This had happened a few times. Besides that everything was great. More

by GREGKLESARIS
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2020 -

Tropical Ford responded

Thank you for the 4 star rating, Greg! We truly appreciate you taking the time to provide us with your feedback. We would like to extend our apologies that the cleanliness was not able to meet your expectations. We will work with the team to ensure that something like this is avoided in the future. We hope to see you again the next time you need anything. Have an amazing day!

May 02, 2020

The Works The best place for an oil change. Price is good and service is quick and friendly. I will be getting all my vehicles serviced here. More

by Scott28139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
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May 06, 2020 -

Tropical Ford responded

Scott, thank you so much for the wonderful rating and the feedback! We are so glad to hear you had a positive experience. Let ud know if we can ever assist you further.

May 01, 2020

Outstanding in every respect! A+ all the way! Outstanding service advice. Exact diagnosis of the car issues, and truly expert repairs! Both me and my car smiled!!! A+ ALL the way for Tropical Fo More

by georoberts556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Larson
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May 06, 2020 -

Tropical Ford responded

Thank you so much for your wonderful feedback! We will be sure to pass your compliments on to George, Bryan, Donald, and the whole team!

April 30, 2020

Tony Ferrando was awesome. Very kind and answered all my questions. I will always ask for him when I need service for any of my vehicles. More

by CHAOS4191
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
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May 01, 2020 -

Tropical Ford responded

Thank you for the 5-star rating and your shout-out for Tony! We appreciate your business and look forward to continuing to work with you!

April 30, 2020

Tony was great and honest, he explained what was going on with my a/c and delivered my car at the time that was promissed! More

by MW-BFR
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
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May 01, 2020 -

Tropical Ford responded

Thank you for the 5-star rating! We appreciate your feedback on your positive experience with Tony. We hope to work with you again for any future services you may need.

April 29, 2020

The team was Courteous and efficient .The cashier was The team was Courteous and efficient . The cashier was very goid and offered hand sanitizer. She called the service person who cam and explained More

by PSEISON
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
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May 01, 2020 -

Tropical Ford responded

Thank you for taking the time to provide this feedback and this amazing rating. We're so glad we were able to work with and keep you informed about your service while keeping you sanitized. Feel free to reach back out to Tropical Ford anytime. Thank you.

April 28, 2020

just okay To me it seemed like it was the bare minimum. Extremely friendly customer service, but seems like the did very little for my f150. seems to me like th More

by nope
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
Hector Mendez
Bryan Langenderfer
Other Employees : how would i remember everyone's name if i just took it in for services? , Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
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May 01, 2020 -

Tropical Ford responded

Thank you for taking the time to leave this feedback. We are happy to hear about the friendly customer service. However, we would like to know more about why you feel all of the work wasn’t completed on your F-150. Please reach out to Carlos Sheppard at (888) 215-2256.

April 27, 2020

Exceptional service outstanding staff All in record time. Would recommend to friends and family. Best service I've experience from a dealership in a long time. Could not be happier with the work that was do More

by MANGAARTEST
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
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Apr 29, 2020 -

Tropical Ford responded

First, thank you for taking the time to provide these excellent ratings of Vitalie Munteanu, Gerson Bueno, Anthony Ferrrando, Hernan Fontana, Santiago Hernandez, Bryan Langenderfer, Donald Larson, Elsie Martinez, Hector Mendez, and Carlos Sheppard. We will be sure to make all of them aware of the exceptional service they are providing. Also, thank you for the amazing five star rating of Tropical Ford. We will strive to continue to be the best service you will experience from a dealership. Reach out to us or any one on our team anytime for any future updates or questions. Until next time, thank you again.

April 26, 2020

Mechanic Treva always the best. Always come back because of him. Very respectful and always very diligent . Completes work in time and always cool. Always has a smiley face More

by askyule
Recommend Dealer
Yes
Employees Worked With
TREVOR mechanic , Hernan Fontana
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Apr 29, 2020 -

Tropical Ford responded

Trevor is surely one of thee best and that's so awesome he entices you to return to Tropical Ford. We'll be sure to forward this feedback and credit to him. Thank you on behalf of Tropical Ford for being a returning customer; there's no better compliment to our team. Thank you for this awesome rating and review. Reach out to us or Trevor at any time.

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