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900 Reviews of Tropical Ford - Service Center
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June 05, 2020
Customer Service / committment committment took a 2nd chance. customer service wasn't what I'm accustomed to. After I prepaid for the parts. I asked my service advisor; Santiago; ho committment took a 2nd chance. customer service wasn't what I'm accustomed to. After I prepaid for the parts. I asked my service advisor; Santiago; how early can I get a ride to work, i'm schedule at 7:30am. Santiago replied; yes, no problem; i'm at work early. I showed up as requested; had to leave because no one could get me to work on time. I had to re-scheduled for the next day. More
by DUCE3MAC
Verified CustomerEmployees Worked With
Santiago Hernandez
June 03, 2020
Great Service Had appointment, with Service to checkout transmission. Tony F. listened to my problem asked questions to clarify the details so that we could hand th Had appointment, with Service to checkout transmission. Tony F. listened to my problem asked questions to clarify the details so that we could hand the problem report over to the technician with the most detail possible. We drew up a followup plan should the symptoms reappear. Very satisfied. More
by ALXT38
Employees Worked With
I would also like to mention the parts department where I have bought parts from to be very helpful. , Anthony Ferrrando
May 30, 2020
Tony was great to work with. Hey provided excellent service and stellar customer service. My car was done quickly and properly. Would work with Tony again. service and stellar customer service. My car was done quickly and properly. Would work with Tony again. More
by KRUZERFSU
Employees Worked With
Anthony Ferrrando
May 29, 2020
Great service, helpful staff! Got my new tires here the same day and had them on my vehicle by early afternoon. Overall great experience, definitely coming back! same day and had them on my vehicle by early afternoon. Overall great experience, definitely coming back! More
by ESHORTFL
May 23, 2020
Needed a Quick Lane service completed and trip check done. Donny remembered me from last time, and helped get me in and out with no hassle or problems. Will definitely be bringing my two Fords back to T done. Donny remembered me from last time, and helped get me in and out with no hassle or problems. Will definitely be bringing my two Fords back to Tropical Ford! More
by hart1982
Employees Worked With
Donny Larson
May 23, 2020
I brought my car over to tropical Ford for the service recall I also got my oil change and found that it was quick and easy and The employees were very friendly recall I also got my oil change and found that it was quick and easy and The employees were very friendly More
by al.padilla10
May 23, 2020
The crew is very friendly, the maintenance service is fast and cheaper than you can imagine, also you hace the guarantee of original Ford products fast and cheaper than you can imagine, also you hace the guarantee of original Ford products More
by Luis Abreu
Employees Worked With
May 23, 2020
As always, I was pleased with my service experience at Tropical Ford yesterday, May 22. Carlos Sheppard is always professional and friendly. My issue was resolved promptly. Carlos and the techs who worked Tropical Ford yesterday, May 22. Carlos Sheppard is always professional and friendly. My issue was resolved promptly. Carlos and the techs who worked on my truck made it happen. Appreciate it, guys! More
by Jim Mc
