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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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July 07, 2020

thid dealer very Good..nice form de finance and very good fast services!! im recomendation for this...im very happy about this Dealer!!! i change my car... More

by MA.FLORIDA
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Gerson Bueno
Jul 10, 2020 -

Tropical Ford responded

That's great to hear you had such a positive experience during your visit with us! Thank you for sharing and come again soon!

July 04, 2020

I love this place, friendly stuff, friendly and clean environment. Gerson made sure my Fiesta was taken care of! I recommend this dealership to anyone. More

by charlesnguzha
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
Jul 10, 2020 -

Tropical Ford responded

Thanks for the recommendation! We're glad that we could take care of your Fiesta. Come back again soon!

July 03, 2020

Tony was AWESOME Tony made our experience enjoyable. He was knowledgeable and went out of his way to help us out. We will def go back to see him again. More

by NATYCALVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jul 10, 2020 -

Tropical Ford responded

Thanks for the review! We're happy that Tony could make your experience enjoyable. We look forward to seeing you again!

July 02, 2020

Very attentive and knowledgeable about my car. Very friendly. They even found recall work that needed to be done on my car and completed it for me. More

by LFULTON62
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jul 10, 2020 -

Tropical Ford responded

Thank you so much for the 5 star rating! We are happy to hear you are satified with you visit to our service department and look forward to working with you again in the future. Thanks for choosing Tropical Ford!

July 02, 2020

Bought a new 2016 F150 Sport, this vehicle is under premium warranty, back seats were deformed after the second year of use. Premium Warranty doesn’t cover any of the seats. More

by GOTY
Recommend Dealer
No
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Hernandez
July 01, 2020

Great Santiago was terrific. We had to order a part and it took over 2 weeks to get it, but he stay on it checking daily and when it did come in he called More

by BLJEFFCOAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken , Santiago Hernandez
Jul 06, 2020 -

Tropical Ford responded

Thanks for reviewing us and rating us 5 stars! Thank you for your kind words about Santiago and Ken. We’re glad they could help provide an enjoyable service experience for you. Let us know when you’re ready for your next service!

June 30, 2020

Great Service Tony and Donny took care of me quickly and made sure the car was taken care of the next day. Both were very friendly and helpful. More

by megan.holton10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando, Donny Larson
Jul 10, 2020 -

Tropical Ford responded

Thank you for the review! We're glad that Tony and Donny were friendly and helpful. Come back again soon!

June 27, 2020

Santiago the best customer service,Very profesional in Santiago the best customer service, Very profesional in his job. Good and easy to deal with him. Good job and on time, next service I will be there More

by CARLOSALLPAINTING
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
Jun 30, 2020 -

Tropical Ford responded

Thank you for your 5-star rating and your shout-out to Santiago! We look forward to working with you for your future service needs.

June 26, 2020

Tony was nice and did a good job of explaining the issues and resolution. I would go back to have my car serviced there again. More

by mariatorok4638
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jun 30, 2020 -

Tropical Ford responded

Maria, thank you for your 5-star and shout out for Tony! We look forward to assisting you with your future service needs!

June 26, 2020

Body work I hadn't needed the body shop in a long time, but was very pleased with the professionalism I encountered. Everyone was courteous and friendly and Ju More

by JOHNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Franklin
Jun 30, 2020 -

Tropical Ford responded

John, thank you for the 5-star rating! We're happy you thought of us for your repair since you haven't needed a body shop in a long time. Enjoy your Lincoln and we look forward to working with you again.

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