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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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August 03, 2020

This gentleman is top notch in my book if I can rate him 6 or better i would. Thank you Tony the car is running great!!! JORGE... More

by Jorolivero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Aug 07, 2020 -

Tropical Ford responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Tony! Thank you for sharing your positive experience with us! We hope to see you again!

August 03, 2020

Excellent service! Recently I tried the Quick Lane for the first time — terrific experience! Quick, professional, and thorough - I’ll definitely be back to use this ser More

by gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Tropical Ford responded

Quick and quality is our specialty! We're glad to hear your Quick Lane experience was a great one, Gerry! We look forward to seeing you again soon!

August 01, 2020

Fantastic Bryan Langenderfer and his service department always treat my daughter Shayna who moved from Pa. to Orlanda two years ago like family. They make her c More

by tatruscello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Tropical Ford responded

Thank you for your kind words about Bryan and the rest of our service staff! We’re glad we can help provide a stress-free experience for Shayna every time she stops in. If we can help you further in any way, please let us know!

August 01, 2020

Service is always great Elsee is always sweet professional, and polite. The shop and dealership is always clean with magazines and T V.No one works on my car but ford. More

by FDNYKEN2001
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Tropical Ford responded

We appreciate the kind words! We pride ourselves on knowledgeable and honest staff members, like Elsie, and we're happy your service visits are always pleasant. We look forward to seeing you again soon!

Aug 07, 2020 -

Tropical Ford responded

We're glad to see your experience with us was worth 5 stars! Elsie is a great asset to our team and was more than happy to help. We truly appreciate your business and your continued loyalty. Please let us know if there is anything else we can do for you!

July 30, 2020

Donny in service was fantastic. Visiting Florida, vehicle needed service, he ensured vehicle was repaired as quickly as possible so our trip wasn't disrupted. Communication regarding status was excellent. More

by davidottmsu
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Aug 07, 2020 -

Tropical Ford responded

Thank you so much for rating us 5 stars, David! We're happy that Donny was able to help you get back on the road as soon as possible. We know he will appreciate the shout out! Enjoy the rest of your vacation!

Aug 07, 2020 -

Tropical Ford responded

Thanks for taking the time to let us know how we are doing, David! We are delighted to hear that Donny helped in giving you such a great service experience with us. Thank you for choosing Tropical Ford!

July 30, 2020

The service at Tropical Ford is always excellent. I had a door latch replaced due to a recall and everything is working great. It was super easy to schedule an appointment day and time that was convenient fo More

by MELISSAWHEELER311
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez, Donny Larson
Aug 07, 2020 -

Tropical Ford responded

Thank you for your feedback on your recent service visit, Melissa! We're happy to hear that our team could fix your door latch at your convenience. Thank you for your business and we hope to take care of any of your future car needs!

July 29, 2020

I bought 4 new tires, had an alignment and I got a oil change here and the service team went ABOVE and BEYOND They even filled my transmission fluid for me at no additional charge 🥰😍! Thank You so much More

by MIRANDANICOLEMONTGOMERY
Recommend Dealer
Yes
Employees Worked With
Donny
Aug 07, 2020 -

Tropical Ford responded

Thank you for sharing, Miranda! We're happy to hear that our staff was so accommodating and helpful during your recent service visit. Please let us know how we can continue to help with your car and service needs! We look forward to seeing you again soon!

Aug 07, 2020 -

Tropical Ford responded

Thank you for the glowing review, Miranda! We unconditionally guarantee our service and strive to exceed your expectations on every visit. We appreciate you trusting your vehicle with us to get the best quality service. Please let us know how we can continue to help with your car and service needs!

July 28, 2020

The customer service I received at Tropical Ford in Orlando was top notch! Friendly and knowledgeable staff and a quick repair, what more could I ask! More

by marianne.harris
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Jul 29, 2020 -

Tropical Ford responded

That's great. Thank you, Marianne, for taking the time to provide this valued feedback. That's awesome that the service you received was top notch and we hope to see you again so we can continue to provide this five-star service. Thank you again and we hope to see you again.

July 25, 2020

Tony helped me get back on the road without stress. Would definitely recommend! Great customer service and helpful knowledge about the issues of my car. More

by AMANDALYNNMATHIS0621
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Jul 29, 2020 -

Tropical Ford responded

Thank you, Amanda. We are so glad to hear Tony was able to get your vehicle squared away and we'll be sure to pass the feedback along to him. Thank you for this awesome feedback and recommendation. We are so glad our customer service was well accommodating and you were kept well informed on your vehicle. Thank you for choosing Tropical Ford and we hope to see you again.

July 25, 2020

excellent attention and fast what I am looking for in a service. I will recommend them to everyone I know. You are the best. Thanks More

by FUCHOMASTER
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
Jul 29, 2020 -

Tropical Ford responded

That's awesome! Thank you for this amazing review and for any recommendations. That's awesome that we are exactly what you are looking for in a service department and we will continue to strive to remain as so. Thank you for choosing Tropical Ford and we look forward to continuing to provide you with a five-star service upon your return.

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