Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
September 10, 2020

They are fantastic in the service line, Hector was very helpful, love the service there! Excellent team work!! I will be there for all my car oil More

by PAOLADOMMARROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Sep 16, 2020 -

Tropical Ford responded

Thank you for the 5-star review! Hector appreciates the excellent feedback. We look forward to keeping your car running smoothly!

September 05, 2020

Great experience buying from TropicalFord.Thank you Great experience buying from TropicalFord. Thank you Vitalie and Jonathan Ps: annoying minimum requirement for the number of word for those form to More

by FELIX the cat
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Sep 09, 2020 -

Tropical Ford responded

Thank you for the review! We are happy to know that you had a great experience with us during your visit. Thank you for choosing us.

September 03, 2020

Elsie is always helpful. A pleasure to do business with. She was out when I got there but had another service advisor help me. He installed the part within a couple of minutes. I’m sorry to say I didn’t More

by ella92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Tropical Ford responded

We are happy to hear that Elsie was helpful during your recent service visit with us! Thank you for taking the time to share your experience and for the great five-star review. We look forward to working with you again in the future!

September 03, 2020

Very polite sales personGood environment and didn't Very polite sales person Good environment and didn't have to wait that long Thank you very much Looking forward for next time vist bye More

by Fredy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana, Gerson Bueno
Sep 22, 2020 -

Tropical Ford responded

We are looking forward to working with you during your next visit, too! Thank you for the great compliments and five-star rating!

September 01, 2020

Tony Ferrando was a great assistance for my replacement for my vehicle. He was quick attending to my service that needed to be done as well as informative. Thanks Tony!!! More

by chrisdwilson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Sep 22, 2020 -

Tropical Ford responded

We're delighted Tony was of great assistance during your recent visit with us. Please come see us again and thank you for the wonderful review.

September 01, 2020

The service department is very friendly and extremely helpful. I look forward to my car’s next visit at Tropical Ford. I recommend this dealership. More

by Julie T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva Short, Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Sep 22, 2020 -

Tropical Ford responded

We truly appreciate the kind words and recommendation, Julie! Thank you for your business and we will see you during your next visit!

August 30, 2020

Santiago and Vitalie were great. They explained the warranty and how the issue we were having was completely covered by the power train warranty. They did a great job providing status of the repair and More

by RCANDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Hernandez
Sep 01, 2020 -

Tropical Ford responded

Thank you so much for the great review and feedback! We appreciate your kind words about our team and are happy to know your repair went well. Please let us know if there is anything else we can do for you!

August 26, 2020

Tire repair fixed by team at Tropical Ford. Great service, done on time. Thanks. Will definitely be back if need repairs done to my Ford. More

by rlink69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2020 -

Tropical Ford responded

That's great to hear! Thank you for sharing your experience. We truly value your business and look forward to working with you again!

August 22, 2020

a d d d d d d d d d d d d d d d d d d d d d d d d d d d More

by luis42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Aug 25, 2020 -

Tropical Ford responded

Thanks for taking the time to rate your recent experience with us. We appreciate the recommendation and are so glad to hear that your experience was worth 5 stars! We strive to exceed your expectations on every visit, so please let us know if you have any feedback on how we can provide even better service in the future. Thank you for your time!

August 20, 2020

They provided prompt and courteous customer service. I felt like a very valued customer from the time I arrived until the completion of my service. More

by KANDEE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Tropical Ford responded

This is what we love to hear! Thank you for taking the time to share your experience with us! We hope to have the opportunity to work with you again in the future. Please don't hesitate to let us know if there is anything else you need. Thanks again!

Aug 25, 2020 -

Tropical Ford responded

Thank you for providing this valuable feedback on your experience with Tropical Ford and we are so glad that you felt the value that we place on every customer that chooses our location. We'll be sure to share this feedback with Hector and our team. Thank you for choosing Tropical Ford, and we hope to see you again to continue to provide you with this level of service.

...
16
...