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Tropical Ford - Service Center

Orlando, FL

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900 Reviews

900 Reviews of Tropical Ford - Service Center

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September 23, 2020

Great at getting everything set up for me and taking care of me 8+ job. Would recommend again to other customers. Words words words there 25 words More

by sshapiro2552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Sep 28, 2020 -

Tropical Ford responded

Thank you for the positive review, Shapiro! We appreciate the recommendation and look forward to serving you again!

September 21, 2020

The service was fine, I had a brake issue, and they took a quick look, I adjusted and sent me on my Way. Quick and efficient. More

by farkasjr2
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Tropical Ford responded

Thanks for the great review! We're glad you were happy with our quick and efficient service, and we look forward to helping you again in the future!

September 21, 2020

Tony helped prioritize the repairs needed for my vehicle and kept me posted as to the progress of the repairs. Tony is a great service advisor to work with. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Sep 22, 2020 -

Tropical Ford responded

Thanks for taking the time to leave us your great review, Mike! We're glad Tony was able to take great care of you, and we look forward to working with you again soon!

September 18, 2020

Everything was performed in a timely manner bathroom was clean everyone was courteous very good service i like what I saw was professional and that's all More

by edyson14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Sep 22, 2020 -

Tropical Ford responded

We appreciate the kind words and 5-star review! If there is anything our staff can do for you in the future, please let us know! Thank you.

September 17, 2020

GREAT SERVICE AND THEY TAKE GREAT CARE OF MY TECH DRIVERS WHEN THEY COME IN AND DONNY LARSON GIVES ME 1000% ATTENTION WHEN I ASK FOR IT. COULD'NT ASK FOR A BETTER CREW. More

by ERROL.LARIOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Sep 22, 2020 -

Tropical Ford responded

Thank you for the 5-star review! We appreciate you choosing us and look forward to another chance to work with you.

September 17, 2020

Everyone that was helping me was super friendly and helpful during a situation that was very stressful for me at the time which really helped my experience. More

by PIZZY2113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 22, 2020 -

Tropical Ford responded

We are glad that we were able to help you during a stressful time! Please do not hesitate to reach out to us if there is anything we can do and we would be happy to help!

September 15, 2020

great service but they couldn't help me with a rear-view camera setup for my ford flex. They informed that it is not equipped and to try a specialized store . More

by CATBENDER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Hernandez
Sep 22, 2020 -

Tropical Ford responded

Thank you for the review and feedback. We hope there is an opportunity for us to work with you again in the future. Thank you again!

September 12, 2020

This dealer doesn’t take care of the costumers They This dealer doesn’t take care of the costumers They charged me $150 for reconnect a hose in my vehicle under warrranty I never will be back t More

by IGSORLANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Langenderfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Hernandez
September 12, 2020

My good impression started when I called. I was from out of town and needed a service appointment on short notice to help me get back home. The service writer was very helpful and got me worked in. When I r More

by WAYNEP4200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simone
Sep 16, 2020 -

Tropical Ford responded

Thank you for your 5-star rating and shout out for Ron! We appreciate hearing that your experience was good from start to finish and that we could help get you back on the road. If you're ever in the area again, we will happily assist you in any way that we can.

September 11, 2020

Great experience with their customer Service. There is no need to make an appointment for oil change and waiting time was adequate.Will definitely come back. More

by Claudino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2020 -

Tropical Ford responded

Thank you for the 5-star review, Claudino! We are happy you didn't have to wait long for your service. We look forward to serving you again!

Sep 16, 2020 -

Claudino responded

Thank you all

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