Tropical Ford - Service Center

THANK YOU FOR SERVICE MY VEHICLE AND ALL EMPLOYEE WEAR PROTECTION TO VEHICLE AND DISTANCE SAFE PLACE AREA AND VEHICLE WAS RETURN CLEAN AND MY SERVICE DRIVE MANAGER IS AWESOMEEEEEEEE PROTECTION TO VEHICLE AND DISTANCE SAFE PLACE AREA AND VEHICLE WAS RETURN CLEAN AND MY SERVICE DRIVE MANAGER IS AWESOMEEEEEEEE More

Tony was amazing!i would recommend your dealership to fitness and family. A little mix up with my situation but tony was able to resolve fitness and family. A little mix up with my situation but tony was able to resolve More

Excellent service and knowledgeable mechanics. My battery went bad and damage something else and the warranty kick in. Great job and fast service. Hector Mendes did a great job. went bad and damage something else and the warranty kick in. Great job and fast service. Hector Mendes did a great job. More

I usually come to Tropical Ford to do the service of my F-250 diesel, but not anymore. I just bought 2 more trucks but after today I don’t think I’m coming back, they did the oil change and the fuel filter F-250 diesel, but not anymore. I just bought 2 more trucks but after today I don’t think I’m coming back, they did the oil change and the fuel filter replacement, when I went to pick up my truck after driving it noticed it has a light indicator on the dashboard, called Gerson and told him this light has not On this morning, he said it was fine and that I can take the truck later to reset the light, came back 10 mins later and he tried to reset it with the computer, I told him they should check that before saying my truck was ready to be pick up,, he told me the technicians will take care of it, they drove it and finally they disconnect the batteries and the light went off, couple of things: - they didn’t check the dashboard and make sure everything was ok after the service - non of them were using gloves or even a plastic protector to make sure my truck doesn’t get get dirty. - for the price of the service I expected at least a car wash, or a better service - not to mention they didn’t tout the sticker of the oil change so no idea when do I have to come back or the brand they put on my truck Definitely very disappointed with the service in general. The technicians were friendly but non of them wearing masks or following COVID guidelines or cleaning procedures to make sure the customers trucks not wear. More

Fast and great service. They were able to pull my contract details from the warranty acquire in another state and I can continue to use it here in FL. contract details from the warranty acquire in another state and I can continue to use it here in FL. More

Worked fast and courteously while we were on vacation in Orlando. They were considerate of the timeframe we were in town and worked really fast. Orlando. They were considerate of the timeframe we were in town and worked really fast. More

My experience at Tropical Ford was amazing. Nothing but professional work. I would highly recommend anyone to go. I went for an airbag recall that I had for my vehicle. professional work. I would highly recommend anyone to go. I went for an airbag recall that I had for my vehicle. More

Made an appt for my Ford Ranger and Ron Simone, the service advisor, was great!! Friendly, attentive and kept me posted while I sat in the waiting room until the job was completed. Recommend highly. service advisor, was great!! Friendly, attentive and kept me posted while I sat in the waiting room until the job was completed. Recommend highly. Thank you!!! More

Great service , appointment availability was great, in and out with no hassels, would defiently go back to this service department. place was clean and friendly and out with no hassels, would defiently go back to this service department. place was clean and friendly More