Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
October 31, 2020

Brought my Hybrid in for a tune-up & Fuel System Maintenance. Mr. Ron service was very professional. I received the best options for the service along with a good deal. My Hybrid is running smooth, More

by Cope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simone
Nov 04, 2020 -

Tropical Ford responded

We are glad to know we could provide a great service visit for you and your hybrid is running like new again. Please do not hesitate to reach out to us in the future if there is more we can do!

October 31, 2020

Our experience at Tropical Ford was awesome! Thank you . especially to santiagoooo or his help. He was very attentive. professional and friendly. thank you. good. More

by MEMOVAL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
October 28, 2020

Outstanding service and fellow up, Elsie does a great job, Vehicle ready when promised. I intend to take future service needs there. Thank you, D More

by Dmoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Tropical Ford responded

Thank you for the 5-star review! We are proud to hear about the great work our service team put in for you, and we are already looking forward to working with you again next time!

October 28, 2020

When I moved from Atlanta, I was looking for Dealership I could trust to service my Focus ST. I hit the forums first, these guys are brutally honest when it comes to which dealership is the best. Overwhelmin More

by Lilredst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Santiago Hernandez
Nov 02, 2020 -

Tropical Ford responded

Thank you for the great review! We're so glad you found us and trusted us with your recall, and we hope you'll let us know if you need anything else in the future. See you again next time!

October 27, 2020

Our experience at Tropical Ford was awesome! Thank you especially to Ron Simone for his help. He was very attentive and friendly. He helped us get out issue repaired very quickly. We were on vacation (fr More

by rick7ish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simone
Oct 29, 2020 -

Tropical Ford responded

Thank you for taking the time to leave us your 5-star review! We're so glad that Ron and the team were able to help get your vehicle back on the road and you back to your vacation. We're here if you ever need us!

October 24, 2020

Folks were pleasant. However, employees in the middle box where Tony was didn’t have masks on. It was a bit disconcerting given current situation. More

by crichardson61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
October 22, 2020

Good service. Anthony was superb! I will keep going back when my car needs any work. Customer service is top notch and cant be beat More

by quanna407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
October 21, 2020

excellent service see Ron Simone very knowledged with Fords and a honest. Which now a days it is very hard to trust anyone. See Ron he will take great care of you. More

by R.SIMONE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Santiago Hernandez, Donny Larson, Jose Galvan, Ron Bryner
Oct 23, 2020 -

Tropical Ford responded

Thank you so much for the wonderful rating! If we can help you further in any way, please let us know!

October 20, 2020

I Was the first one there for an oil change in the morning. They were very quick and painless. Out if there in 45 minutes! More

by wendyreiman
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Tropical Ford responded

This is so great to hear! We strive for efficiency at every visit and it is great to hear that this was your experience. Thanks for stopping by and we look forward to seeing you again!

October 20, 2020

They tried to charge me more than what they quoted me an They tried to charge me more than what they quoted me an 1hr before. Also I got a 7am appt they would not honor because they dont schedule oil chan More

by jkearns3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerson Bueno
Nov 16, 2020 -

Tropical Ford responded

Thank you for taking the time to leave this review. We are reviewing this matter internally and exploring ways to make sure our website has all the up-to-date policies for scheduling service. If you would like to discuss this matter in greater detail, please reach out to Carlos Shepherd at (888) 215-2256.

...
13
...