Back

Tropical Ford - Service Center

Orlando, FL

not yet
rated
900 Reviews

900 Reviews of Tropical Ford - Service Center

Sort by
December 18, 2020

Service advisor was helpful and service was quick. They addresses my problem and fixed it. Only issue was a mishap on the technicians end where ghe recirot called to clran battery terminals after replacing More

by DWVENTURI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
December 17, 2020

The staff are an amazing group of people there fast and friendly and make sure the vehicle maintenance and repair are taken care of in a timely manner. They are awesome. More

by JMARTINEZ45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando
Dec 21, 2020 -

Tropical Ford responded

Thanks for your great review! We do our best to get our guests back on the road as quickly as possible while providing top-notch vehicle care. Thanks for choosing Tropical Ford!

December 16, 2020

All good. Hector did a great job. He was friendly. Service was prompt. I was there’d for an oil change, flat tire patch and repair, and a washer fluid pump replacement. I was kept informed about the p More

by Jim Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Tropical Ford responded

Thanks, Jim! Hector will be happy to hear your kind words. We're glad we could take care of all of those services for your vehicle and hope you'll continue to choose Tropical Ford for any car needs!

December 16, 2020

Communication was excellent. Collision followed up on my schedule and brought the truck over to service to check on a recall for me. That was an extra service they provided. More

by SUZMAR45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Franklin
Dec 21, 2020 -

Tropical Ford responded

It was our pleasure taking care of your vehicle! Thank you for taking time to leave us a great review. We look forward to seeing you again!

December 15, 2020

Always incredible service and service with a smile. Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all More

by JCGBOLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Dec 21, 2020 -

Tropical Ford responded

It was our pleasure providing such a positive experience for you! Thanks for the kind words and great rating. Come see us any time!

December 11, 2020

I had an amazing experience with Tropical Ford. Out of all the dealerships I've dealt with, this was by far the best service I've received. I just want to thank Donny at services for helping me out. He wa More

by MITCH.HERNANDEZ32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Dec 15, 2020 -

Tropical Ford responded

Thank you for the excellent review, Mitch! We do hope your vehicle keeps running strong, but when it comes time for regular maintenance we'll be happy to help you out and provide another five-star experience.

December 11, 2020

The sales guy promised free oil change with purchase of my Ford Escape now 3 years later the dealership said that promotion is for new car purchases only. Make sure to check all paperwork because they wi More

by JUAWANA69
Recommend Dealer
No
Employees Worked With
Gerson Bueno
December 10, 2020

When I initially purchased my truck, the finance officer did not offer me the package for the tire protection. I found out I didn’t have it when I got a bolt in a tire and took it in for service. More

by iiglesiasman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
December 10, 2020

Personally l came early morning as l was scheduled they didn’t take time to attend it, l mean the service was awesome, didn’t take long time. More

by A’j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Tropical Ford responded

We're glad we could provide prompt service for you! We hope you'll come see us again.

December 09, 2020

The service was pretty fast and good. In checking the air pressure of the tires , they did not put back the aluminum caps that it had. The rest was ok, thanks!!! More

by SUPERRAFY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Gerson Bueno, Santiago Hernandez
Dec 15, 2020 -

Tropical Ford responded

Thanks for your feedback and great rating! We're always striving to provide better experiences for our customers. We hope you'll continue to choose us for your automotive needs!

...
10
...