Tropical Ford
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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We have dealt with this dealership before. This is the most friendly and most helpful dealership we have ever done business with. The salesman was the best and really knew his product. He could answer a most friendly and most helpful dealership we have ever done business with. The salesman was the best and really knew his product. He could answer any question we put to him. Our business was concluded with the purchase of a new Ford Explorer, which is, by the way, the best Ford product we have ever had and we probably had 30-40 over our lifetime. Way to Go! Beverly Leonard More
Because of Jose Gutierrez I am now driving a 2012 Explorer. It was his attention, attitude, and help that made our choice of dealership easy. Explorer. It was his attention, attitude, and help that made our choice of dealership easy. More
We went in (wife,kids and myself)to ask what our options were to trade in our previous lease. We spoke to Sales Rep Dan Camacho who first of all treated us like Family from start to finish. We weren't plann were to trade in our previous lease. We spoke to Sales Rep Dan Camacho who first of all treated us like Family from start to finish. We weren't planning to do the transaction right then and there, but the curtiousness and professionalism of Dan and the sales mgr convinced us that we were making the right decision. Would definitely recommend Tropical Ford and Sales team to my personal friend and family. Thanks Guys! More
I went in looking to Trade my FORD Ranger, i was hoping for a good deal, i talked with Devon Bignall the salesmen, he was very good, no pressure, I told him i needed a CHEAP payment and he was able to put for a good deal, i talked with Devon Bignall the salesmen, he was very good, no pressure, I told him i needed a CHEAP payment and he was able to put me in a BRAND NEW 2013 EXPLOYER a great car, they gave me a fair trade in value for my RANGER, I LOVE the new vehicle, i would recommend if you looking for a car see DEVON, he made this very painless and fun...THANKS Tropical FORD! MN More
I was in the market for a new car. In looking I went to several dealerships along Orange Blossom Trail. I stopped at Tropical Ford and Jose Gutierrez greeted me as I stepped out of my car. He was very pe several dealerships along Orange Blossom Trail. I stopped at Tropical Ford and Jose Gutierrez greeted me as I stepped out of my car. He was very personnable and interested in what I was looking for and listened to me. He showed me several cars and had me drive them, I was very interested in the Ford Escape, but it had more extras than I needed, so I had to take it off of my list. I kept looking at other dealers. Jose kept in touch with me; then one day he called and said he had a car that had just come in and would I stop in to see it; I did only to find out that he had been looking for an Escape that fit what I needed. He had the color, and everything else I wanted. Of course that was THE car. He had me drive it to be sure I was satisfied, went over how everything worked and in general spent a lot of time with me. He came in to work on his day off to help me. Not everyone would do that. Jose has a concern for the person he is working with and cares. I would refer anyone looking for a car to go to Tropical Ford and ask for Jose Gutierrez. As a sidenote, the gentlemen in the Financial Dept. were very patient and helpful, I had a lot of questions. Everyone at Tropical Ford was friendly. Jose was special. Linda Miller More
Jose was spectacular! When I first became in contact with Tropical Ford I was just browsing and wasn't sure what my options would be since my credit wasn't all that great. Jose contacted me via phone a with Tropical Ford I was just browsing and wasn't sure what my options would be since my credit wasn't all that great. Jose contacted me via phone and let me know various options right away. He listened to my needs and was able to provide me with a good variety of options. Being that I was traveling over two hours, he went ahead and helped me out by taking the time to send me pictures of the vehicle I was interested in (various different angles) and even pre-qualified me so that I didn't waste a trip. When my mom, kids, and I arrived he was patient enough to be understanding of my kids being a little hyper and even offered us pizza and water. He made the experience very personable and customized everything solely based on my wants. From the moment I walked in, he introduced me to everyone on the team including various Sales Reps and the General Manager. Once I stepped in to speak with the Finance Rep I completely felt comfortable with the deal and truly felt that each one of them at this location were genuine. I am very impressed with not only Jose's expertise and knowledge, but how he was patient and understanding of my needs and willing to go out of his way to make sure the deal went through. The entire team is excellent and I would definitely refer all my family and friends to this location. More
I went to tropical ford to purchase a car my salesman was devon bignall who was very knowledgeable and very helpful,I will make sure i tell all my family and friends who are in the market for a car so they c devon bignall who was very knowledgeable and very helpful,I will make sure i tell all my family and friends who are in the market for a car so they can go to tropical ford and get that excellent customer service when buying a car More
Jose, Me and my husband appreciate your attention, helpful, dedication and understanding what I can buy my selection my new car. Really we feel in confidence with you. Thank's so much Jose. helpful, dedication and understanding what I can buy my selection my new car. Really we feel in confidence with you. Thank's so much Jose. More
Thank you to all staff at Tropical Ford for making this an amazing experience, i am very happy with my new 2013 Escape. Jonathan was very professional and polite, i will recommend all my family and friends an amazing experience, i am very happy with my new 2013 Escape. Jonathan was very professional and polite, i will recommend all my family and friends to go visit Jonathan at Tropical Ford if they need a car. More