Tropical Chevrolet - Service Center

Best customer service Roxy Kattan is always very professional and helpful towards all her customers. Without her there the tropical Chevrolet wouldn't run smoothly. Thanks Roxy Kattan is always very professional and helpful towards all her customers. Without her there the tropical Chevrolet wouldn't run smoothly. Thanks Roxy , Martha Jackson More

I had a great experience at Tropical Chevrolet I took my vehicle in for service and the work was done in a timely manner and the employees were very helpful I'll recommend anyone to get their car s I took my vehicle in for service and the work was done in a timely manner and the employees were very helpful I'll recommend anyone to get their car service needs there. More

Over on accomplishing and taking care of the customer Of any I bought a Brand-new Silverado from Tropical Chevron with 0 MI the car and is now about to have 3000Ml and giving me problems car doesn't want to tur I bought a Brand-new Silverado from Tropical Chevron with 0 MI the car and is now about to have 3000Ml and giving me problems car doesn't want to turn over the engine makes weird noises and all that could get of response from tropical Chevrolet is that it has a battery problem I have took in the truck 2 time get repaired and the car now I just picked it up a week ago and has the engine symbol light on in the Dashboard and the engine is making Weird noises the worst customer-service by telephone ever every time I call and try to get through the service department go straight to a machine and I asked for a manager a go straight to a machine if I asked for anybody a go straight to a machine what kind of place this is.. More

HAPPY CUSTOMER CHRIS in the Service Department is great. HE always go above and beyond to please. I am a very busy person on a tight schedule and CHRIS comes throug CHRIS in the Service Department is great. HE always go above and beyond to please. I am a very busy person on a tight schedule and CHRIS comes through on time each time. It's always a pleasure to interact with Roxy the Cashier on the way out. She remembers her customers and always very welcoming. Thank you everyone.. More

Excellent Service Lisa in the Service Department is great. She always go above and beyond to please. I am a very busy person on a tight schedule and Lisa comes through Lisa in the Service Department is great. She always go above and beyond to please. I am a very busy person on a tight schedule and Lisa comes through on time each time. It's always a pleasure to interact with Roxy the Cashier on the way out. She remembers her customers and always very welcoming. Thank you everyone.. More

Horible service Do not go to this place.To make story short its the worst dealership around miami.I have own many different kind of vehicles,so i've dealt with differ Do not go to this place.To make story short its the worst dealership around miami.I have own many different kind of vehicles,so i've dealt with different dealers throughout the years.Bough my van here,check engine comes on,no big deal so I bring it in to get checked out,since its under warranty.They make me wait 3 hours to tell me that they could not find anything wrong,so they reset the check engine light and send me on my way.Check engine light comes back on the next day,so I drive to their service department again,this time i wait for 4 hours,service advisor tells me that mechanic found the sensor to be loose,and that he fixed the problem,and told me if the light comes back on I will have to leave my car there for a full day(guess they knew already ,that the light will be on because there is a problem).Guess what? Light comes back on the very next day, so I am calling the dealership to schedule an appointment this time so I dont have to wait there all day and get a loaner.First call to them the service advisor girl tells me hold on a second and hangs up(i heard the phone being put down)Call number 2 she again tells me to hold on and puts me on 15 minutes hold,so I call again and yet again she says hold on and transfers me to the voicemail that its full.Call number 4 just rings and rings no answer.Horrible service,with purposely lying advisors.Management does not look like they care,and let the advisors treat customers like this.They lost me as the customer,and I warn you , if you want a better service go somewhere else,this is not a place for customer satisfaction. More

Awesome service Went in to tropical Chevy in Miami shores Lisa service advisor is very helpful she gets your car in and out with top of the line service , Roxy custom Went in to tropical Chevy in Miami shores Lisa service advisor is very helpful she gets your car in and out with top of the line service , Roxy customer relations specialist is amazing very friendly,atomsphere there is warm and friendly . More

Amazing experience! This dealer is not near my house I live in Broward and got to say the service is great. I highly recommend Roxy for service. This dealer is not near my house I live in Broward and got to say the service is great. I highly recommend Roxy for service. More

Awesome service every time. Roxy at the cashiers office is amazing. Lisa and Maria at service coumrer are amazing and friendly. I recommend this location to all of m every time. Roxy at the cashiers office is amazing. Lisa and Maria at service coumrer are amazing and friendly. I recommend this location to all of my friends. More

Service I went in for service due to my exhaust gone bad. The agents I dealt with were Roxy, Maria, Ruben and Paul. The service was exceptional. My vehicle wa I went in for service due to my exhaust gone bad. The agents I dealt with were Roxy, Maria, Ruben and Paul. The service was exceptional. My vehicle was under warranty so I had zero out of pocket expense. Since the expected wait time was a couple hours, they even offerd a loaner to go about my business and run my errands. Will definitely recommend Tropical Chevrolet to friends and family. More