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Tropical Chevrolet

Miami Shores, FL

4.6
395 Reviews

8880 Biscayne Blvd.

Miami Shores, FL

33138

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395 Reviews of Tropical Chevrolet

November 08, 2023

I recently finished a Tahoe lease and started a new one. Mario made the whole process painless as we began talking and negotiated the rates in advance. I arrived, drove the new vehicle, went inside and sign More

by philafan55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hebert Costafreda, Mario Costa
Nov 08, 2023 -

Tropical Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

November 03, 2023

Best experience i have here Since I start driving cars, very nice attitude how to talk with the customers note:alvero& thais are the best More

by kaafaranirami8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Bermudez, Thays Barrera
Nov 06, 2023 -

Tropical Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 30, 2023

worst place ever. 3 weeks and problem still no resolve, brand new Silverado truck 1300 miles and still don't know the problem. no communication from them at all . More

by americali1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lixa Pino
Nov 01, 2023 -

Tropical Chevrolet responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 24, 2023

i want to thank Felix Diaz for attending me so well on the purchase of my brand new vehicle. More

by garciaashleyy31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Diaz, Sofia Pinedo
Oct 25, 2023 -

Tropical Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Felix was able to provide an efficient and overall positive experience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 23, 2023

I had a great experience with the internet department at Tropical Chevrolet. They were very responsive and helpful throughout the entire process. I was able to get a great deal on my new car, and I would de More

by Melissa Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia Rodriguez, Sarah Romero
Oct 24, 2023 -

Tropical Chevrolet responded

Thank you for sharing your feedback, Melissa. We're happy to hear that you had a positive experience and were able to find a great deal on the car you wanted. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 22, 2023

Salesperson went above & beyond — locating a specific vehicle, delivering vehicle I was very happy with the entire crew Thank you so much I will definitely recommend this dealer Great service More

by rosmerypalacio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robenson Jeannot, Rudy Delemos, Andre Garcia, Hideki Bu, Humberto Ascencio, Felix Diaz, Daniel Garcia, Maximo Ayala, Gustavo Castellanos, Jason Conner
Oct 24, 2023 -

Tropical Chevrolet responded

Congratulations on your new purchase, Rosmery! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 22, 2023

The seller Felix Diaz was friendly and very professional. I am very grateful for his service…even the financier Sofia was very professional More

by valdes_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Diaz, Sofia Pinedo
Oct 24, 2023 -

Tropical Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Felix, Sofia and our team made such a great impression on you. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

October 21, 2023

Started with BDC agent, attentive and courteous sales people. Very clean environment and enjoyed popcorn.. Definitely satisfied. More

by Hugo Miami
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Humberto Ascencio
Oct 24, 2023 -

Tropical Chevrolet responded

We appreciate you for letting others know about your experience, Hugo! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tropical Chevrolet Team, (305) 754-7551

September 23, 2023

they won't do what they are paid to do, trust me, for ex, if you do an oil change they might only change the oil but no tire rotation or no new filter. Make sure you mark the tires before you go or stay awa More

by griffin-airbase.0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tropical Chevrolet
Sep 25, 2023 -

Tropical Chevrolet responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

June 26, 2023

I go to this dealership for maintenance for my vehicle. Maria always takes care of me. She is always happy to see me, even first thing in the morning at the dealer. More

by chrisgehlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria in service
Jun 27, 2023 -

Tropical Chevrolet responded

Hi chrisgehlen, Thank you for your kind review. We are delighted to hear Maria took excellent care of you during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

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