Tropical Auto Outlet

My husband and I drove from Ocala then to Auburndale looking for our family retirement vehicle. We were about to give up but I said, 'Lets go to Orlando". We visited several lots & was discouraged with looking for our family retirement vehicle. We were about to give up but I said, 'Lets go to Orlando". We visited several lots & was discouraged with the inventory presented. On our way home I saw the vehicle I desired. My husband walked into the office spoke with the owner & sales representative David. We were treated with the upmost respect. Test drove & needless to say. We are the proud owner of an Nissan Armada. Thank you all for being so helpful in helping us attain our dream vehicle. I will recommend them anyone. More

Never responded with information or a return phone call. I would never suggest anyone have any dealings with this company. I would never suggest anyone have any dealings with this company. More

Great staff! !! These guys get the job done! Sold me my first truck I financed alone!! Jimmy is the guy to talk to! Big shot out to that guy!! Go let him out you i !! These guys get the job done! Sold me my first truck I financed alone!! Jimmy is the guy to talk to! Big shot out to that guy!! Go let him out you in your new whip, he’ll get you the best deal!! More

I DO NOT RECOMMEND THIS PLACE . . I bought a 2019 accord from here. No check engine light test drove the car it was fine. After purchasing the car I left the dealer 10 mins later all . I bought a 2019 accord from here. No check engine light test drove the car it was fine. After purchasing the car I left the dealer 10 mins later all the lights came on in the dash. I called them and let them know what’s going on. They told me bring it by the Monday I did their mechanic told me the battery was loose and he tighten it. I left later that day all the lights came back on. I called over and over they keep telling me they never had an appointment for the days I was off work so I decided to bring the car to Honda and they diagnosed that the car has a blown head gasket. Long story short I bought it back to tropical and they refused to fix it or put me in a different car. Now I’m stuck with a car that need over 4k repair. More

I am giving one star because everyone was nice and I'm hoping they didn't try to intentionally screw me. My son found a car here and based on years in business and reviews, despite thinking a bigger dea hoping they didn't try to intentionally screw me. My son found a car here and based on years in business and reviews, despite thinking a bigger dealership might be better, we took a chance. I believed them when they said the car was checked from top to bottom, which immediately was apparent to not be the case. I should have been suspicious when the asking price advertised online ended up being $2000 more in person. He then discounted 600 dollars so I moved forward since it was about 1400 difference. The salesman found 2 issues with the car before we left that they said they would fix. One was fixed and another item we found immediately upon returning home. The item they would not fix was the problem with the sunroof- a cracked frame I believe, but this was not vital to the operation of the car, yet they said initially they would take care if it. Their mechanic said the panel needed calibration and to take it to a Chrysler dealership since the display was not accurate. That was completely untrue. They found 5 different mechanical /repair issues. I wasn't worried because I did buy the recommended warranty but apparently the warranty does not cover emissions related issues or mechanical issues due to wear and tear. We only filed for 3 items to be repaired at this time and they were all denied. So the warranty was a waste. The cost is about $2800 before tax. All of this was discovered a week after buying the car. I did text Rich to let him know. I don't know how I can pay for this. I feel taken advantage of and the whole situation is so dishonest. My 16 year old son is so upset. I may consult with an attorney or report to local advertising mediums and the BBB. I hope noone goes through this nightmare I'm going through More

I sent an e-mail requesting information and they never answered back. I lost interest in the car. answered back. I lost interest in the car. More

Why am I paying for a lease car that's been in the mechanic shop for the past three months and a rental car! Why are my concerns getting worst. Why was I a sold a faulty vehicle with a voided warranty mechanic shop for the past three months and a rental car! Why are my concerns getting worst. Why was I a sold a faulty vehicle with a voided warranty. My rental reimbursements are being denied. Why is This an on going problem... why is this dealership stealing from me and everyone else is ok with this! I can't afford this, I don't deserve this... how do people and business get away with this? More

Joel has been wonderful to purchase a vehicle from. No high pressure, sincere, very friendly and I got an awesome unexpected surprise!😉. Joel made this the most enjoyable car buying experi No high pressure, sincere, very friendly and I got an awesome unexpected surprise!😉. Joel made this the most enjoyable car buying experience I’ve ever had!! And I’ve had a lot of bad ones. To anyone looking for a great salesman and dealership, Joel and Tropical Auto Outlet should be at the top of your list!! Thanks Joel! More

Mr Adam when above and beyond my expectations. He was with me during the whole process I say process because everything was done online I live in fay NC they are in fl Orlando great person give me a grea with me during the whole process I say process because everything was done online I live in fay NC they are in fl Orlando great person give me a great deal on my 2015 bmw X5 i meet him when I when to pick it up and yes I will be doing business with them again More

For my first car experience it was the best the guys worked with me and got me in the car I wanted. Thank you guys worked with me and got me in the car I wanted. Thank you guys More