Trophy Nissan - Service Center
Mesquite, TX
827 Reviews of Trophy Nissan - Service Center
Bryan was really friendly and knowledgeable. He immediately explained to me the different services provided and was honest with his recommendations. He was not pushy and was able to answer all my immediately explained to me the different services provided and was honest with his recommendations. He was not pushy and was able to answer all my questions. I felt comfortable when I left and look forward to working with him in the future. More
The prices to service a car is high compared to what I can get outside the dealership. For example, I was able to put new brakes for one third the price. Oil change would take a long time. But now with th can get outside the dealership. For example, I was able to put new brakes for one third the price. Oil change would take a long time. But now with the express service, it has improved considerably. Now I try to change oil at the dealership. When I go in to service, I avoid a black lady. I forget her name. I try to find Jeff. He is awesome. More
Pansy Freeman has always provided me with excellent service. She definately is the reason why I continue to do busines with Trophy Nissan Dealership. THere has been several times I was concerned about service. She definately is the reason why I continue to do busines with Trophy Nissan Dealership. THere has been several times I was concerned about having my 2002 Altima serviced and Pansy was there to answer my questions at any time. I feel that she has the expertise about my vehicle and I don't feel that she has mislead me in any way. I feel very comfortable and confident working with Pansy. She's an excellent addition to the Trophy Nissan Family. Thanks you Trophenia Kineard More
My husband needed it car fixed first then we decided to bring my car as well. When I called to ask if we can have both of our cars fixed at the same time they said they could do it. When we got there, they bring my car as well. When I called to ask if we can have both of our cars fixed at the same time they said they could do it. When we got there, they did my oil change and did not do my husband car until 9am. The 9am was his original time and they told me if would not be a problem to pull his car in with mine. We were not happy that they lied to us. We had to end of leaving his car and come back later that day to come get it. I would had been happy if they would of told me the truth the first time instead of just telling us to both come in at the same time. More
I have had a long standing relationship with Trophy Nessian. i bought cars in 2002 and 2003. youall have serviced them both from the beginning. you have always done a great job working with me and my w Nessian. i bought cars in 2002 and 2003. youall have serviced them both from the beginning. you have always done a great job working with me and my wife. you have always been on time and our cars have always been in wonderful shape. we appreciate all of your hard work. More
I have had some bad experiences there and regret it every time I go back. the service is terrible. I have to return many times for the same issue and the prices are extreme. i had my car checked and they time I go back. the service is terrible. I have to return many times for the same issue and the prices are extreme. i had my car checked and they gave me the worng diagnostic on my vehicle. I will not return More
Came in for service on my Nissan Altima and the service team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was completed promptly and sooner than their estimate. Price was reasonable so with all things considered I would recommend Trophy Service to others. More
My rating is based on my above experience (Customer Service, Quality Work, Friendliness and my Overall Experience). I am very thankful how they break it down to where you can understand your vehicle s Service, Quality Work, Friendliness and my Overall Experience). I am very thankful how they break it down to where you can understand your vehicle situation. I am also thankful of their hours of operation. I wish I could get coupons via email. More
The employee at Trophy Nissan is alway freindly and very professional. Each time I visit the location the techinician are very helpful with the given me mainteniance tips on my vehicle. My report vehicle re professional. Each time I visit the location the techinician are very helpful with the given me mainteniance tips on my vehicle. My report vehicle report is always given important information on whats important services I need to take care of first before my car brake out. I just love taking my car to Trophy nissan for service. More
I was pleased with the services. Very prompt, and was given goood information on how to prepare for my next visit. I feel a little pressure from the service rep., when advising on what service my vehicl given goood information on how to prepare for my next visit. I feel a little pressure from the service rep., when advising on what service my vehicle needs,but I can appreciate their reasons. So other than that it was a great experience. Please add WIFI in your service dept. waiting area. More