Trophy Nissan - Service Center
Mesquite, TX
790 Reviews of Trophy Nissan - Service Center
I had a great experience with Trophy Nissan. I was met at the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good time. Thanks for great service. I will return. More
The very atmosphere at TN is so inviting. I was treated as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after servicing it. I feel that I you actually care for me. More
I give trophy nissan the ok rating because they damaged the rims on my truck, and I did not notice it until I got home, and you know what they were going to say. They would have said it was already there i the rims on my truck, and I did not notice it until I got home, and you know what they were going to say. They would have said it was already there if I caught it before leaving the dealer, or if I had called right when I've got home and noticed it, they would have said, why didn't you say it before leaving the dealer. It was going to be a lose situation for me anyhow. But the proof is that when they did the walk around inspection of my vehicle, Marcos did not point to damaged rims because they weren't, otherwise, he would have said something. Other than that incident, the dealer is ok Marcos is a great guy, a real rarity in that place where all of the other agents try to avoid you, he'll ask you if you've been helped and what he can do for you. That speaks great of this employee. But as it has happened in the past, good employees don't last long. You can speculate the reason, and I'll leave that to you to imagine. More
Danny Slatinsky,the service writer is always very helpful and knowledgable, i feel that he does a good job for me.I still do not have a very good comfort level with the technicians.When taking my truck in pr and knowledgable, i feel that he does a good job for me.I still do not have a very good comfort level with the technicians.When taking my truck in previously i felt that the technicians were not being honest about work that had been done and work that was needed. More
Everyone I dealt with were very friendly and helpful. My vehicle was serviced and ready in a timely manner. I also liked the fact that I could schedule my appointment on-line. I will definitely come back to vehicle was serviced and ready in a timely manner. I also liked the fact that I could schedule my appointment on-line. I will definitely come back to Trophy Nissan when my vehicle needs to be serviced/repaired again. More
The service department at Trophy Nissan has always treated me very well. I have both my wife's Nissan Murano and my Infiniti G35 serviced there. The team there goes above and beyond to make sure tha treated me very well. I have both my wife's Nissan Murano and my Infiniti G35 serviced there. The team there goes above and beyond to make sure that I get in and out as quickly as possible without making me feel rushed. They have always been able to meet my service needs. More
I like the way the staff treats the customer. Not only in service but also at the new car section. It was my first time getting a new car from a dealership, and Oscar made it very easy by being patient and e service but also at the new car section. It was my first time getting a new car from a dealership, and Oscar made it very easy by being patient and explaining everything question i had. The service department staff is great. They make sure that you are being helped and taken care of. They are honest and quick with their work. They make sure that you understand everything about your car being in service. They also make sure that the customers are satisfied with the service they have. I would recommend Trophy Nissan to friends and family. I was told that it was one of the greatest dealership and that is how i decided to get my first new car there. And so far everything has been awesome. I am one satisfied customer of Trophy Nissan. More
Jeff Whitman is outstanding with his customer service and staying on top of letting me know my car was almost ready and ready. We will always use Jeff Whitman has the handler of service needed on the Armada staying on top of letting me know my car was almost ready and ready. We will always use Jeff Whitman has the handler of service needed on the Armada and the Titan. He always does everything with a smile on his face. Thanks Jennifer Hooser More
We have been coming to Trophy for a while now only because of Jeff he knows great service and we will be his customer forever. He builds relationships that last a life time plus he's funny and thinks because of Jeff he knows great service and we will be his customer forever. He builds relationships that last a life time plus he's funny and thinks Green Bay Packers are good. Thanks Jeff Toby and Jennifer Hooser More
Randy was great he always takes care of me when I come in. I went to discount tire and ntb and they both said I need a new tire and rim randy took care of me I end up not need either. I will definitely f in. I went to discount tire and ntb and they both said I need a new tire and rim randy took care of me I end up not need either. I will definitely from now on be coming to trophy to see randy for any of my caor needs More