Trophy Nissan - Service Center
Mesquite, TX
790 Reviews of Trophy Nissan - Service Center
I have had such a wonderful time with the service dept. They have always handled me with the greatest respect as a customer. The customer is always right and that is how I have been treated. Thanks for a j They have always handled me with the greatest respect as a customer. The customer is always right and that is how I have been treated. Thanks for a job well done. We will be back again real soon. More
Great service! The service team was friendly and efficient. They gave me the estimated pricing on the front end. In the past, they have provided me with a ride back to my house if the service was go efficient. They gave me the estimated pricing on the front end. In the past, they have provided me with a ride back to my house if the service was going to take a while and picked me up when my car was ready. More
Customer Service was great and the service was completed in a timely and accurate way. I would indeed recommend this Dealership to my friends and enemies as well because the service was great. The employe in a timely and accurate way. I would indeed recommend this Dealership to my friends and enemies as well because the service was great. The employees were friendly and seemed quite knowledgeable about their jobs. The price was competitive, maybe a little pricey, however, at this time, I am willing to continue using them for my services. More
Love the vehicles and their salesmen. I am very happy with my car and will come back to buy my next vehicle when I'M ready. I am treated with respect when getting my car serviced and they take car of my with my car and will come back to buy my next vehicle when I'M ready. I am treated with respect when getting my car serviced and they take car of my car while I am waiting. This is probably the only dealership I'd ever buy from. More
The maintenance prices are TOO HIGH and the maintenance intervals too frequent, making the general cost of maintenance almost unaffordable. If this is NISSAN's policy, they need to change it. If it is the intervals too frequent, making the general cost of maintenance almost unaffordable. If this is NISSAN's policy, they need to change it. If it is the dealership's policy, they need to get real and become competitive. I had good experience with the purchase of the car, but I have a problem with routine maintenance, especially when they try to sell me services that I don't think I need. The service writers are obviously following company policy. Altough I like my ALTIMA very much, I am seriously thinking that my next car will not be NISSAN. More
I would recommend that if you are having any problems are concerns with your vehicle that you visit or call the service department at Trophy Nissan, everyone that I have come in contact with in the service d concerns with your vehicle that you visit or call the service department at Trophy Nissan, everyone that I have come in contact with in the service department are super nice. If they say they will return your call, they do just that. So I recommend anyone to go there. More
I have been in to Trophy Nissan twice now for an oil change and the level of service has amazed me. On both occasions I made an appointment and they were waiting for me. In the past it would take at lea change and the level of service has amazed me. On both occasions I made an appointment and they were waiting for me. In the past it would take at least 2-3 hours at my local Honda dealership but Trophy has been head and shoulders above the competition in the sales department and service area. More
everyone is always friendly and i don't feel pushed to add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting area is nice with the tv and snacks available. More
The service handled by Bryan was good. The time I had to wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car beca wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car because he caused damage 2 my to the driver seat & when I brought it to Bryan's attention he said tht he didn't believe the tech was responsible, mind u I bought the car the day before I brought it in and I can assure u there wasn't any damage to the seat prior to my visit. I decided insted of making an issue I went 2 autozone and purchased seatcovers. More
Good job after having a bit of a tough first go around. Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about the dealership when they inspect the whole vehicle for the benefit for the customer. I will stay with Trophy as long as Pansy is there as someone I can trust. More