Trophy Nissan - Service Center

Came in for service on my Nissan Altima and the service team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was completed promptly and sooner than their estimate. Price was reasonable so with all things considered I would recommend Trophy Service to others. More

My rating is based on my above experience (Customer Service, Quality Work, Friendliness and my Overall Experience). I am very thankful how they break it down to where you can understand your vehicle s Service, Quality Work, Friendliness and my Overall Experience). I am very thankful how they break it down to where you can understand your vehicle situation. I am also thankful of their hours of operation. I wish I could get coupons via email. More

The employee at Trophy Nissan is alway freindly and very professional. Each time I visit the location the techinician are very helpful with the given me mainteniance tips on my vehicle. My report vehicle re professional. Each time I visit the location the techinician are very helpful with the given me mainteniance tips on my vehicle. My report vehicle report is always given important information on whats important services I need to take care of first before my car brake out. I just love taking my car to Trophy nissan for service. More

I was pleased with the services. Very prompt, and was given goood information on how to prepare for my next visit. I feel a little pressure from the service rep., when advising on what service my vehicl given goood information on how to prepare for my next visit. I feel a little pressure from the service rep., when advising on what service my vehicle needs,but I can appreciate their reasons. So other than that it was a great experience. Please add WIFI in your service dept. waiting area. More

I felt that the customer service was very good. Pansy did very well in making me feel that I was an important customer. She was on in the time that it would take for the work to be completed and has always c very well in making me feel that I was an important customer. She was on in the time that it would take for the work to be completed and has always called promptly because she understood that I don't have all day for you to have my vehicle. Thanks again for the good work More

From the time I arrived to have my car inspected for body work everyone that i encountered was friendly and helpful. When you think of getting body work done you normally crenge at the thought, but beca work everyone that i encountered was friendly and helpful. When you think of getting body work done you normally crenge at the thought, but becasue everyone was so nice and courteous, it made the experience with getting my care repaired just a little bit more easier. More

I stopped in for an oil change. I did not have an appointment so I was concerned tht it may takke too long. Brian greeted me in the drive thru area and was very professional. He told me that it wou appointment so I was concerned tht it may takke too long. Brian greeted me in the drive thru area and was very professional. He told me that it would take about 30 mins for my oil change. I was delighted when after waiting only 20 mins my car was done. Brian reviewed with me the work my car may need. He was very polite and knowledgable. More

I went to this dealer and I will never go anywhere else. They did a great job from beginning to end. They treated me with respect and listened to my request. They gave me a fair deal and I left not only wit They did a great job from beginning to end. They treated me with respect and listened to my request. They gave me a fair deal and I left not only with a great car, but a great experience. And a team of people who were there after the sale. All in all amazing. More

I am extremely impressed with the service I received from Trophy Nissan. Kevin greeted me as I pulled into the service bay. He promptly got the info from me and invited me to the waiting lounge. Thirty mi Trophy Nissan. Kevin greeted me as I pulled into the service bay. He promptly got the info from me and invited me to the waiting lounge. Thirty minutes later, he came to me and described service that needed to be done to my truck in the near future. The price was exactly what I expected. I consider this a great experience at a dealership. I have dealt with Trophy for over 20 years. Always reputable. More

They seem to be lost at times. One rep will have 8 people at their desk while 2 others won't have anyone but you still have to wait for the person you were assigned to. Stupid!Did not rotate my tires b/c the at their desk while 2 others won't have anyone but you still have to wait for the person you were assigned to. Stupid!Did not rotate my tires b/c they said they didn't have that special lug . It was attached to the jack the way it came from the Dealership. Did not call me back when a recall part came in. Then they used it on another car, so I had to wait again. The only reason I checked the yes box on recommending this Dealership is b/c you really don't have much of a choice. More