Trophy Nissan - Service Center
Mesquite, TX
799 Reviews of Trophy Nissan - Service Center
The people was nice and keep me up to date with what was going on with my car. They also made me understand what would be need or what we could what on. Great service. going on with my car. They also made me understand what would be need or what we could what on. Great service. More
Robert made me want to come back to trophy nissan for all of my repairs. He made me very comfortable and he explained everything to me. I wish more places had a Robert in them working with people and their of my repairs. He made me very comfortable and he explained everything to me. I wish more places had a Robert in them working with people and their cars. That had to be the best experience I have every had when it came to getting my car worked on. More
Excellent job on repairs! Car looks brand new as if it has never been wrecked. Keep up the GOOD WORK, Trophy! You have always done good body work. has never been wrecked. Keep up the GOOD WORK, Trophy! You have always done good body work. More
I received fairly fast service for my last oil change when in Trophy Nissan. They were friendly and knowledgeable with any questions I needed answered. when in Trophy Nissan. They were friendly and knowledgeable with any questions I needed answered. More
Jeff kept me up to date with repairs. He was very courteous about things that needed to be addressed sooner rather than later. I will definitely recommend Jeff as their service advisor when they come courteous about things that needed to be addressed sooner rather than later. I will definitely recommend Jeff as their service advisor when they come to Trophy More
I ENJOY ALL MY SERVICES AT TROPHY ESPECIALLY WITH JEFF HES VERY PATIENT AND TAKES TIME TO LISTEN AND ADVICE ESPECIALLY ON THE RECOMMEMED SEVICES NEEDED SINCE I REALLY DONT KNOW ANYTHING ABOUT CARS. I WIL HES VERY PATIENT AND TAKES TIME TO LISTEN AND ADVICE ESPECIALLY ON THE RECOMMEMED SEVICES NEEDED SINCE I REALLY DONT KNOW ANYTHING ABOUT CARS. I WILL RECOMMEND HIM TO ANY OF MY FRIENDS AND FAMILY BECAUSE HES VERY OUTSTANDING. More
I took my car in for an oil change that it was long over due for. They had it in and out in less then 30 minutes. I didn't even have to sit at the dealership and wait on it. When i got back to pick up the c due for. They had it in and out in less then 30 minutes. I didn't even have to sit at the dealership and wait on it. When i got back to pick up the car they had the keys to me and were explaining what other services would be needed in the future to keep my warranty in-tact, then i was out the door in less then 5 minutes. Great service! More
I called the service department and spoke with Carl David. He instructed me in ways to get the car to start of which none worked. I called AAA to tow my car to Trophy Nissan & Carl was the first person David. He instructed me in ways to get the car to start of which none worked. I called AAA to tow my car to Trophy Nissan & Carl was the first person I met. He and Pansy were great! My car was kept longer than expected, I was offered a loaner car for the day and the my car was ready as promised. Thank You! More
Service was timely and we always like the fact that they wash the car with the oil change. I would like to ask that more infomation be given to me as to what are the recommended factory intervals for servic wash the car with the oil change. I would like to ask that more infomation be given to me as to what are the recommended factory intervals for services to the transmission or other systems rather than trying to sell sevices that seen a little premature. For example I was told that I needed transmission service at 35,000 miles and that seems a little early to me. More
I had my 07 Nissan Altima towed up to Trophy Nissan only because the tow truck driver said it was closer than Courtsey Nissan which is where I normally take my car and where I purchased my Altima. I didn't because the tow truck driver said it was closer than Courtsey Nissan which is where I normally take my car and where I purchased my Altima. I didn't know what to expect but customer service was outstanding and my Service Advisor was very knowledgeable and took care of me right away. Since my car wouldn't start after getting some gas I didn't know if my battery had died or if I had gotten some bad gas. The price was OK because all I needed was a new battery and if I known that I could have gone to autozone and put it in myself for a lot less, but that is expected when I have to pay for labor and since I'm already there its a lot easier. I'm not worried about the price therefore the overall experience was excellent. More