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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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December 29, 2018

They care genuinely about the longevity of my vehicle They value my business and care about giving me the best service for my money. They offer good advice that helps prolong the life of my car, and they More

by Victory127; verified nissan owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Dec 31, 2018 -

Trophy Nissan responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

December 24, 2018

Affordable price and friendly service My service adviser Antez Coleman is the best professional advisor I have had the pleasure of working with. I dropped my car off for an oil change and More

by Angie.red40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Dec 26, 2018 -

Trophy Nissan responded

Thank you so much for the kind words and recommendation! We hope you’ll share your experience with others, and we look forward to your next visit!

December 23, 2018

Great experience 1st time going to trophy and I like it and I'm very satisfied with the work and people. I definitely going back again. Thank you More

by Chula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Luna
Dec 26, 2018 -

Trophy Nissan responded

Thank you so much for the outstanding review! We appreciate you giving us the chance to earn your business and we look forward to a long relationship with you!

December 21, 2018

Excellent Service I got an appointment on the same day around 10:15am for 12.00 noon & I arrived at 12:10pm & I was told it will be done in an hour or 90 minutes & it More

by Rashid56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Conley
Dec 26, 2018 -

Trophy Nissan responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 12, 2018

Milestone maintenance Was not aware there would be a charge of $600 at time of visit . Went for free service according to agreement only to find it was going to cost me $60 More

by Leonardjr08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
Dec 12, 2018 -

Trophy Nissan responded

Thank you so much for the 5-stars! We are very sorry to hear that you weren’t fully satisfied with your service visit and we would like to speak with you so we can properly address this. At your convenience please reach out to to General Sales Manager, Jennifer Carroll at 214-446-8044.

December 08, 2018

Nanaa It was great staff very helpful. Made getti g up early in cold rainy weathet very much worth it. Than you very much for the tumblet More

by Apfazio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
Dec 10, 2018 -

Trophy Nissan responded

Thank you for the fantastic review! Our team truly enjoyed working with you, and we can't thank you enough for business. Come back and see us again!

December 07, 2018

Service They did a really Good job on my vehicle maintenance service was excellent as usual I will come back in the near future thank you More

by Loretta1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antez
Dec 10, 2018 -

Trophy Nissan responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 07, 2018

Great Service Excellent service, and on time, I did not have to wait long. Another thing they did't have surprise charges, I'm very satisfied Thanks More

by Mi Guagua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Dec 10, 2018 -

Trophy Nissan responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

December 05, 2018

As long as Mike Conley is there. As far as the dealership, I would NEVER recommend anyone to make a purchase at Trophy Nissan. My husband and I were lied to and taken advantage of whe More

by Badtrophy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conley and Mel in Zaktek
Dec 10, 2018 -

Trophy Nissan responded

We are sorry to hear that you have not been satisfied with your experience here. It is always our goal to provide our customers with the best possible service, and we would like to speak with you so we can fully address this. At your convenience please contact General Sales Manager, Jennifer Carroll at 214-446-8044.

February 05, 2018

My experience Very well please with the customer service James Martinez offered. He has good knowledge about the product, he made sure I walked out confident with a More

by JohannaC57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Martinez
Feb 07, 2018 -

Trophy Nissan responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Trophy Nissan!

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