Trophy Nissan - Service Center

Danny Slatinsky, my service rep, is always very cordial and helpful when I bring my car in for service. I actually waited for him to return from his vacation so he could assist me with my needs as I trust and helpful when I bring my car in for service. I actually waited for him to return from his vacation so he could assist me with my needs as I trust he will do the correct thing and seems to be very fair. More

NO:1.Service Advisor !!!!! Danny Slatinsky service my trucks since 1996.(15 years).He is the STAR of Service. Always 100% QUALITY,KNOWLEDGE,SKILLS,HELPFULL,HAPPY.I drive 20 miles one way to get the GREAT trucks since 1996.(15 years).He is the STAR of Service. Always 100% QUALITY,KNOWLEDGE,SKILLS,HELPFULL,HAPPY.I drive 20 miles one way to get the GREAT SERVICE from Danny.THANKS DANNY !!!! .Les Gorniak More

I gave the "quality of work" a "very bad" rating because everytime I bring my car in for a scheduled service I have to bring it back due to sloppy work from the mechanics. They also seem to be cutting corn everytime I bring my car in for a scheduled service I have to bring it back due to sloppy work from the mechanics. They also seem to be cutting corners by not topping off fluids or perfoming the multi-point inspections at each scheduled service. You are paying for a service and not receiving the full service for which you are paying. As an example, I have been going to trophy Nissan for a few years now and have yet to have my door hinges lubed which is part of the scheduled services. This situation is very frustrating because my service advisor is great, but the work is so sloppy it's disgusting. Also, the service department doesn't seem to be properly managed. I have addressed my concerns before and no one at the management level has ever apologized. Even as I waited for my car to be fixed from the mechanics sloppy work, no one ever apologized. More

My wife and I have purchased our last 8 cars from Trophy, since 1993. We have dealt with Danny Slatinsky on the service side for a number of years, and have built up a level of trust in him. At this point, I since 1993. We have dealt with Danny Slatinsky on the service side for a number of years, and have built up a level of trust in him. At this point, I still use Trophy for service even though we no longer reside in Mesquite, due primarily to Danny. And, I trust Trophy will properly service our cars. It has worked so far!! More

Pansy was a very pleasant and responsive Customer Service person. She helped me save money all she could. For ONCE, my car was actually ready about when it was promised with paperwork ready for me to che person. She helped me save money all she could. For ONCE, my car was actually ready about when it was promised with paperwork ready for me to check out when I got there. On the down side... The cost still seemed REALLY high when all the work was added together. You usually provide a wash and vacuum, but the vacuum was skipped this time. I was looking forward to seeing a clean, fresh interior and was disappointed. More

I have a busy schedule and do not live near the dealership, however I want to maintain my Maxima well. I choose to go to the dealership because I expect them to use the correct oil, parts, etc. dealership, however I want to maintain my Maxima well. I choose to go to the dealership because I expect them to use the correct oil, parts, etc., and I want a record of that. I came for a regular oil change. I passed by many, many places that could have changed my oil. I came without an appointment, but they took me right away and I was out the door quickly. Everyone is friendly and informative. I appreciate that the explaination is just that, information. They are not talking down to me, and I don't feel like they are trying to sell me something extra to make a bit more money. The price is fair, and the work is fast and efficent. Thank you, Florence Prince More

Danny is always helpful and really takes good care of my car. I appreciate the prompt service I am given, the manual that informs me when services are due. Danny has always explained what a service is and car. I appreciate the prompt service I am given, the manual that informs me when services are due. Danny has always explained what a service is and also told me that I could put off a service for a month or so if I need to. If you check my records you will find that Trophy has serviced my car since I bought it in 2006. More

Is a great place to purchase a vehicle and will return. A great place for service on vehicles, great for just an oil change a little pricey at times for other needs in my experience, would like to see more o great place for service on vehicles, great for just an oil change a little pricey at times for other needs in my experience, would like to see more of a savings in my own pocket on vehicle maintenance combination service package deals/coupons, so I could get it all done at one time and get a deal also. Times are tuff for all and unfortunately costly auto maintenance gets put on the back burner. More

Actually, since my purchase of the Maxima I have NEVER had a bad or negative experience with Trophy Nissan..... Last time I showed up on a very busy day without an appointment. Danny was very friendly & had a bad or negative experience with Trophy Nissan..... Last time I showed up on a very busy day without an appointment. Danny was very friendly & showed me the utmost of customer care... Trophy! Trophy! Trophy! Best regards, Cheerful Charlie More

Trophy Nissan in Mesquite, TX has been my dealer for many years. I have leased and purchased two Nissan Xterra's from them. The sales experience was great both times. I have used Trophy Nissan's service d years. I have leased and purchased two Nissan Xterra's from them. The sales experience was great both times. I have used Trophy Nissan's service department for both vehicles and continue to use them for scheduled maintenance and other needs. Danny Slatinsky is my service advisor. He is a great service advisor and I trust him. I would recommend Danny and Trophy Nissan to my friends and family. More