Trophy Nissan - Service Center

Danny Slatinsky,the service writer is always very helpful and knowledgable, i feel that he does a good job for me.I still do not have a very good comfort level with the technicians.When taking my truck in pr and knowledgable, i feel that he does a good job for me.I still do not have a very good comfort level with the technicians.When taking my truck in previously i felt that the technicians were not being honest about work that had been done and work that was needed. More

Everyone I dealt with were very friendly and helpful. My vehicle was serviced and ready in a timely manner. I also liked the fact that I could schedule my appointment on-line. I will definitely come back to vehicle was serviced and ready in a timely manner. I also liked the fact that I could schedule my appointment on-line. I will definitely come back to Trophy Nissan when my vehicle needs to be serviced/repaired again. More

The service department at Trophy Nissan has always treated me very well. I have both my wife's Nissan Murano and my Infiniti G35 serviced there. The team there goes above and beyond to make sure tha treated me very well. I have both my wife's Nissan Murano and my Infiniti G35 serviced there. The team there goes above and beyond to make sure that I get in and out as quickly as possible without making me feel rushed. They have always been able to meet my service needs. More

I like the way the staff treats the customer. Not only in service but also at the new car section. It was my first time getting a new car from a dealership, and Oscar made it very easy by being patient and e service but also at the new car section. It was my first time getting a new car from a dealership, and Oscar made it very easy by being patient and explaining everything question i had. The service department staff is great. They make sure that you are being helped and taken care of. They are honest and quick with their work. They make sure that you understand everything about your car being in service. They also make sure that the customers are satisfied with the service they have. I would recommend Trophy Nissan to friends and family. I was told that it was one of the greatest dealership and that is how i decided to get my first new car there. And so far everything has been awesome. I am one satisfied customer of Trophy Nissan. More

Jeff Whitman is outstanding with his customer service and staying on top of letting me know my car was almost ready and ready. We will always use Jeff Whitman has the handler of service needed on the Armada staying on top of letting me know my car was almost ready and ready. We will always use Jeff Whitman has the handler of service needed on the Armada and the Titan. He always does everything with a smile on his face. Thanks Jennifer Hooser More

We have been coming to Trophy for a while now only because of Jeff he knows great service and we will be his customer forever. He builds relationships that last a life time plus he's funny and thinks because of Jeff he knows great service and we will be his customer forever. He builds relationships that last a life time plus he's funny and thinks Green Bay Packers are good. Thanks Jeff Toby and Jennifer Hooser More

Randy was great he always takes care of me when I come in. I went to discount tire and ntb and they both said I need a new tire and rim randy took care of me I end up not need either. I will definitely f in. I went to discount tire and ntb and they both said I need a new tire and rim randy took care of me I end up not need either. I will definitely from now on be coming to trophy to see randy for any of my caor needs More

I would not take my car anywhere else but trophy to be serice and trophy is the only place that I will buy my cars I love trophy and the friendly people that work there I have and I will recommend trophty serice and trophy is the only place that I will buy my cars I love trophy and the friendly people that work there I have and I will recommend trophty to my friend and family for buying and servicing their cars More

Jeff gave the best customer service I've experienced with Trophy Nissan. He was very helpful and friendly. I will definately recommend friends to Nissan because of his great interest to help his customers. M Trophy Nissan. He was very helpful and friendly. I will definately recommend friends to Nissan because of his great interest to help his customers. Mr. Wittman constantly kept me informed of what was going on with my vehicle and walked me through the process as much as he could. Thank you so much for training your people to be so helpful, I'm very appreciative! More

I have brought ny 2008 Nissan Alitma in for service twice and both times the service people talked down to me and they were never able to find the problem. The first time was due to me smeeling a warm coola and both times the service people talked down to me and they were never able to find the problem. The first time was due to me smeeling a warm coolant smell from the car especaily when the heater was on, a slip in the transmission and a popping sound the seemed to be coming from the muffler. The first time the "gentlemen" informed me that the reason I was smelling coolant is because I must have overfilled it, when I had never added any coolany to the care. He also told me that basically I must be unaware of how the Nissan transmissions work, and they could not duplicate the popping. The next service was my car would not start and again I mentioned the popping sound that is coming from the muffler. He said the fuel did not evaprtae and it was flooded for over 10 hours and that happens in the cold. I informed him the car is garage kept and stayed around 50 at night. He informed me that there was no way that my garage at home stayed around 50 degrees in the winter I must again be crazy because he seemed to know about my garage. I was required to pay for the tow on the unit to get it back when I still have the popping sound but the car does start now. I spoke with the night manager Kevin and he promised to get to the bottom of the popping noise I was hearing. He asked me to contact him the next day to make sure he had a rental car for me to use. When I contacted him the next day he asked me if I was sure I even spoke with him the night before about this. After he finally remembered our 45 min conversation from the night before he left me on hold for another 5 mins and in those 5 mins already forgot again why I was calling. I have choose to not have my car services by Trophy ever again and since my warranty is almost up I guess I will just have to deal with the popping noise. I have purchased 3 Nissan's from Trophy and while I still stand behind the cars I will not be buying my 4th Nissan from Trophy! More