Trophy Nissan - Service Center
Mesquite, TX
417 Reviews of Trophy Nissan - Service Center
Love the vehicles and their salesmen. I am very happy with my car and will come back to buy my next vehicle when I'M ready. I am treated with respect when getting my car serviced and they take car of my with my car and will come back to buy my next vehicle when I'M ready. I am treated with respect when getting my car serviced and they take car of my car while I am waiting. This is probably the only dealership I'd ever buy from. More
The maintenance prices are TOO HIGH and the maintenance intervals too frequent, making the general cost of maintenance almost unaffordable. If this is NISSAN's policy, they need to change it. If it is the intervals too frequent, making the general cost of maintenance almost unaffordable. If this is NISSAN's policy, they need to change it. If it is the dealership's policy, they need to get real and become competitive. I had good experience with the purchase of the car, but I have a problem with routine maintenance, especially when they try to sell me services that I don't think I need. The service writers are obviously following company policy. Altough I like my ALTIMA very much, I am seriously thinking that my next car will not be NISSAN. More
I would recommend that if you are having any problems are concerns with your vehicle that you visit or call the service department at Trophy Nissan, everyone that I have come in contact with in the service d concerns with your vehicle that you visit or call the service department at Trophy Nissan, everyone that I have come in contact with in the service department are super nice. If they say they will return your call, they do just that. So I recommend anyone to go there. More
I have been in to Trophy Nissan twice now for an oil change and the level of service has amazed me. On both occasions I made an appointment and they were waiting for me. In the past it would take at lea change and the level of service has amazed me. On both occasions I made an appointment and they were waiting for me. In the past it would take at least 2-3 hours at my local Honda dealership but Trophy has been head and shoulders above the competition in the sales department and service area. More
everyone is always friendly and i don't feel pushed to add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting area is nice with the tv and snacks available. More
The service handled by Bryan was good. The time I had to wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car beca wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car because he caused damage 2 my to the driver seat & when I brought it to Bryan's attention he said tht he didn't believe the tech was responsible, mind u I bought the car the day before I brought it in and I can assure u there wasn't any damage to the seat prior to my visit. I decided insted of making an issue I went 2 autozone and purchased seatcovers. More
Good job after having a bit of a tough first go around. Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about the dealership when they inspect the whole vehicle for the benefit for the customer. I will stay with Trophy as long as Pansy is there as someone I can trust. More
I had a great experience with Trophy Nissan. I was met at the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good time. Thanks for great service. I will return. More
The very atmosphere at TN is so inviting. I was treated as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after servicing it. I feel that I you actually care for me. More
I give trophy nissan the ok rating because they damaged the rims on my truck, and I did not notice it until I got home, and you know what they were going to say. They would have said it was already there i the rims on my truck, and I did not notice it until I got home, and you know what they were going to say. They would have said it was already there if I caught it before leaving the dealer, or if I had called right when I've got home and noticed it, they would have said, why didn't you say it before leaving the dealer. It was going to be a lose situation for me anyhow. But the proof is that when they did the walk around inspection of my vehicle, Marcos did not point to damaged rims because they weren't, otherwise, he would have said something. Other than that incident, the dealer is ok Marcos is a great guy, a real rarity in that place where all of the other agents try to avoid you, he'll ask you if you've been helped and what he can do for you. That speaks great of this employee. But as it has happened in the past, good employees don't last long. You can speculate the reason, and I'll leave that to you to imagine. More