Trophy Nissan - Service Center

I felt that the customer service was very good. Pansy did very well in making me feel that I was an important customer. She was on in the time that it would take for the work to be completed and has always c very well in making me feel that I was an important customer. She was on in the time that it would take for the work to be completed and has always called promptly because she understood that I don't have all day for you to have my vehicle. Thanks again for the good work More

From the time I arrived to have my car inspected for body work everyone that i encountered was friendly and helpful. When you think of getting body work done you normally crenge at the thought, but beca work everyone that i encountered was friendly and helpful. When you think of getting body work done you normally crenge at the thought, but becasue everyone was so nice and courteous, it made the experience with getting my care repaired just a little bit more easier. More

I stopped in for an oil change. I did not have an appointment so I was concerned tht it may takke too long. Brian greeted me in the drive thru area and was very professional. He told me that it wou appointment so I was concerned tht it may takke too long. Brian greeted me in the drive thru area and was very professional. He told me that it would take about 30 mins for my oil change. I was delighted when after waiting only 20 mins my car was done. Brian reviewed with me the work my car may need. He was very polite and knowledgable. More

I went to this dealer and I will never go anywhere else. They did a great job from beginning to end. They treated me with respect and listened to my request. They gave me a fair deal and I left not only wit They did a great job from beginning to end. They treated me with respect and listened to my request. They gave me a fair deal and I left not only with a great car, but a great experience. And a team of people who were there after the sale. All in all amazing. More

I am extremely impressed with the service I received from Trophy Nissan. Kevin greeted me as I pulled into the service bay. He promptly got the info from me and invited me to the waiting lounge. Thirty mi Trophy Nissan. Kevin greeted me as I pulled into the service bay. He promptly got the info from me and invited me to the waiting lounge. Thirty minutes later, he came to me and described service that needed to be done to my truck in the near future. The price was exactly what I expected. I consider this a great experience at a dealership. I have dealt with Trophy for over 20 years. Always reputable. More

They seem to be lost at times. One rep will have 8 people at their desk while 2 others won't have anyone but you still have to wait for the person you were assigned to. Stupid!Did not rotate my tires b/c the at their desk while 2 others won't have anyone but you still have to wait for the person you were assigned to. Stupid!Did not rotate my tires b/c they said they didn't have that special lug . It was attached to the jack the way it came from the Dealership. Did not call me back when a recall part came in. Then they used it on another car, so I had to wait again. The only reason I checked the yes box on recommending this Dealership is b/c you really don't have much of a choice. More

Danny is always helpful and lets me know what service I need to have done with my Murano. When I first purchased my Murano, the staff was courteous and provided me with the information I sought. My purch need to have done with my Murano. When I first purchased my Murano, the staff was courteous and provided me with the information I sought. My purchase was handled as quickly as possible. Since my purchase, I have visited Trophy many times and have been pleased with my treatment. More

I have had such a wonderful time with the service dept. They have always handled me with the greatest respect as a customer. The customer is always right and that is how I have been treated. Thanks for a j They have always handled me with the greatest respect as a customer. The customer is always right and that is how I have been treated. Thanks for a job well done. We will be back again real soon. More

Great service! The service team was friendly and efficient. They gave me the estimated pricing on the front end. In the past, they have provided me with a ride back to my house if the service was go efficient. They gave me the estimated pricing on the front end. In the past, they have provided me with a ride back to my house if the service was going to take a while and picked me up when my car was ready. More

Customer Service was great and the service was completed in a timely and accurate way. I would indeed recommend this Dealership to my friends and enemies as well because the service was great. The employe in a timely and accurate way. I would indeed recommend this Dealership to my friends and enemies as well because the service was great. The employees were friendly and seemed quite knowledgeable about their jobs. The price was competitive, maybe a little pricey, however, at this time, I am willing to continue using them for my services. More